L4 - TW Sales - WB - Alipurduar - BACL

Bajaj Auto Limited; Alipurduar; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Bajaj Auto Limited is seeking a role to drive finance business growth at assigned dealerships by leading a team of Off-Roll Sales DMAs and ensuring compliance with documentation and processes.

The role focuses on achieving sales targets, promoting finance schemes, converting inquiries and leads, and ensuring timely case processing and disbursement, while building strong dealer relationships and monitoring market competition.

Qualifications

• Experience in finance/sales at automotive dealerships.
• Strong communication and relationship management skills.
• Ability to lead teams and drive targets.

Responsibilities

• Lead and motivate a team of Off Roll Sales DMAs to achieve dealership targets.
• Verify customer documents Originals, digitize details in ICAS, and dispatch agreements within prescribed TAT.
• Drive sale of finance schemes to customers within and outside dealerships.
• Maintain strong dealer relationships and address daily queries.
• Verify KYC and customer information in line with policy.
• Monitor competition activity at dealership and location.
• Improve DMA productivity and ASC/branch visits.
• Manage enquiries, follow up leads, and convert to sales.
• Oversee RC collection, FEMI resolution, and non-starter cases.
• Keep ASM updated on targets vs achievements and ensure speedy disbursement.
• Explain all schemes to customers.

Skills

Sales/marketing skills

Relationship management

Good Communication

Team leadership

Result orientation

Job description

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The purpose of this role is to drive finance business growth and penetration at assigned dealerships by leading and motivating a team of Off-Roll Sales DMAs, ensuring high-quality customer acquisition, and maintaining strict compliance with documentation and operational processes. The role is responsible for achieving sales targets, promoting finance schemes, converting enquiries and leads, and ensuring timely case processing and disbursement. It also focuses on building strong dealer relationships, monitoring competition at the market level, and supporting collections through RC collection and resolution of FEMI/non-starter cases. Additionally, the role ensures regular reporting of performance to the ASM, adherence to TATs, and consistent improvement in DMA productivity to deliver superior customer service and business outcomes

Key Responsibilities

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand & Explain All the Schemes to The Customers.

Key Skills Required

• Sales/marketing skills
• Working with others
• Relationship management
• Good Communication
• Result orientation