L3 Security SME Forcepoint and Zscaler

Talent Corner Hr Services; Mumbai; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

Talent Corner Hr Services in Mumbai is seeking an experienced L3 Security SME with hands-on expertise in Forcepoint and Zscaler to provide advanced support and resolve complex security incidents. The role requires strong troubleshooting, network knowledge, and collaboration with cross-functional teams.

The ideal candidate should have 3–5 years of experience, be able to handle production support duties, and communicate effectively with stakeholders.

Qualifications

• Strong troubleshooting skills and production support experience.
• Good communication skills in a fast-paced environment.
• Hands-on Forcepoint & Zscaler experience preferred.

Responsibilities

• Provide L3 support and troubleshoot complex issues related to web security, proxy, policies, authentication and traffic flow.
• Hands-on experience with Zscaler ZIA/ZPA, Client Connector, SSL inspection and security policies.
• Experience in Forcepoint Web Security/SWG, policy configuration and troubleshooting.
• Strong knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, VPN, firewalls and network troubleshooting.
• Perform RCA, incident resolution, configuration changes and escalations.
• Coordinate with network/security teams and vendors for complex issues.

Skills

Troubleshooting

Production support

Communication skills

Tools

Forcepoint

Zscaler

Job description

Hiring: L3 SME Forcepoint & Zscaler

Location: Mumbai

Experience: 3–5 Years

Openings: 2

Level: L3 / SME

Job Description:

• Looking for an experienced L3 Security SME with strong hands‑on experience in *Forcepoint and Zscaler.
• Provide L3 support and troubleshoot complex issues related to web security, proxy, policies, authentication and traffic flow.
• Hands‑on experience with Zscaler ZIA/ZPA, Client Connector, SSL inspection and security policies.
• Experience in Forcepoint Web Security/SWG, policy configuration and troubleshooting.
• Strong knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, VPN, firewalls and network troubleshooting.
• Perform RCA, incident resolution, configuration changes and escalations.
• Coordinate with network/security teams and vendors for complex issues.

Required:Strong troubleshooting skills, production support experience and good communication skills.

Candidates with hands‑on Forcepoint & Zscaler experience preferred.