L2 Technical Support Engineers

Hiresquad

Chennai District

On-site

INR 990,000 - 1,210,000

Full time

8 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Two-way cab facility

Job summary

Hiresquad in Chennai is hiring a L2 Technical Support Executive to provide international tech support in English, handle queries, and troubleshoot issues from a global customer base.

The role requires a minimum of 3 years in international technical support, excellent English communication, and the ability to work in rotational shifts; immediate joiners are preferred and a cab facility is provided.

Qualifications

Minimum 3 years of experience in International Tech Support.
Excellent communication skills in English (mandatory).
Ability to work in rotational shifts.
Immediate joiners strongly preferred.

Responsibilities

Handle customer queries via technical voice support
Troubleshoot technical issues with accuracy and professionalism
Deliver product support ensuring customer satisfaction
Maintain service quality and meet performance metrics

Skills

Technical support

English communication

Customer handling

Job description

Hiring: L2 Technical Support Executive

International BPO in Chennai

Location: Chennai
Process: Technical Voice Support (English only)
Benefits: Two-way cab facility
CTC: Up to 11 Lakhs (based on experience & last CTC)
Immediate Joiners Preferred

Role Overview

As a Technical Support Executive, you will provide technical voice support in English, assisting customers with queries, troubleshooting issues, and ensuring high-quality service delivery.

Key Responsibilities