Customer Service Associate : 2.5 LPA : Grads and UG : 5 Days Work

Outpace Consulting Services; Chennai District; On-site; INR 250,000 - 315,000; Full time

Benefits offered by this job

Provident Fund (PF)

Cab Facility

Career Growth Opportunities

Professional Work Environment

Job summary

Outpace Consulting Services in Chennai is seeking a Customer Service Executive for an International Voice Process. Freshers are welcome; strong written and spoken English are required.

You will handle customer inquiries via calls and chat, ensuring accurate documentation and professional resolutions while following company policies. The role offers 5 days of work with rotational shifts, PF and cab facilities, and growth opportunities in a fast-paced ITES environment.

Qualifications

• Freshers are welcome to apply for the role.
• Excellent written and verbal English communication skills required.
• Experience in international voice processes is a plus.
• Willingness to work in rotational shifts and 5-day work week.

Responsibilities

• Handle customer queries via calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Document customer interactions accurately in the system.
• Adhere to company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Skills

Written English

Verbal English

Education

Any Graduate (Freshers)

Job description

We Are Hiring!

Customer Service Executive International Voice Process

Location: Chennai

Salary: 2.50 LPA

We are hiring enthusiastic Freshers for a leading ITES company in Chennai. If you have excellent written communication skills and are looking to build your career in the international BPO industry, this is a great opportunity to get started.

Key Highlights:

• Freshers are welcome to apply
• Excellent English communication skills (Written & Verbal)
• International Voice Process
• 247 Rotational Shifts
• 5 Days Working
• 2 Rotational Week-offs
• Immediate Joiners Preferred

Roles & Responsibilities:

• Handle customer queries through calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Eligibility:

• Any Graduate (Freshers)
• Good English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts

Perks & Benefits:

• Salary: 2.50 LPA TO 3.15 LPA
• Provident Fund (PF)
• Cab Facility (As Per Company Policy)
• Career Growth Opportunities
• Professional Work Environment