L2 Support Engineer

V2 Solutions; Thane; On-site; INR 450,000 - 750,000; Full time

Job summary

V2 Solutions in Thane is seeking an experienced L2 Support Engineer to join our enterprise IT team. You will handle application support for Java-based applications, troubleshoot issues, and ensure minimal downtime in a fast-paced environment.

The ideal candidate has 3–4 years of L2 experience, strong Java/JSP/Spring Boot, Docker, Tomcat, SQL databases, and a proactive approach to monitoring, incident management, and knowledge base creation.

Qualifications

• 3 to 4 years of experience in L2 application support.
• Strong proficiency in Java, JSP, Spring Boot, Hibernate, and JPA.
• Experience with Docker, Tomcat, and SQL databases.

Responsibilities

• Provide Level 2 (L2) support for enterprise applications, ensuring minimal downtime and quick resolution of issues.
• Troubleshoot and debug application issues in Java, JSP, Spring Boot, Hibernate, and Spring MVC.
• Work with Kafka for real-time messaging and event-driven architectures.
• Deploy and manage applications on Tomcat and containerized environments using Docker.
• Handle database-related issues and queries on MS-SQL and PostgreSQL.
• Utilize Git for version control and collaborate with development teams for bug fixes and enhancements.
• Track and resolve incidents efficiently using JIRA.
• Collaborate with cross-functional teams to identify root causes and implement long-term solutions.
• Ensure application performance optimization and proactive monitoring.
• Document troubleshooting procedures and create knowledge base articles for common issues.

Skills

SQL

Java

Windows/Linux system administration

ITIL framework

Networking (TCP/IP, DNS)

Python

Bash

AWS/Azure

Splunk/ELK

JSP

Spring Boot

Hibernate

JPA

Kafka

Tomcat

Docker

Git

JIRA

Tools

Docker

Tomcat

Git

JIRA

Kafka

Splunk

ELK

Job description

Skills: SQL, Windows/Linux system administration, ITIL framework, Networking protocols (TCP/IP, DHCP, DNS), Scripting languages (Python, Bash), Cloud platforms (AWS, Azure), Log analysis tools (Splunk, ELK), Java, Job TitleL2 Support Engineer Experience3 to 5 Years LocationThane Job TypeFull-time. We are looking for a skilled L2 Support Engineer with 3 to 4 years of experience to join our dynamic team in Thane. The ideal candidate should have strong expertise in Java, JSP, Spring Boot, Hibernate, and JPA along with experience in handling application support and troubleshooting.

Key Responsibilities

• Provide Level 2 (L2) support for enterprise applications, ensuring minimal downtime and quick resolution of issues.
• Troubleshoot and debug application issues in Java, JSP, Spring Boot, Hibernate, and Spring MVC.
• Work with Kafka for real-time messaging and event-driven architectures.
• Deploy and manage applications on Tomcat and containerized environments using Docker.
• Handle database-related issues and queries on MS-SQL and PostgreSQL.
• Utilize Git for version control and collaborate with development teams for bug fixes and enhancements.
• Track and resolve incidents efficiently using JIRA.
• Collaborate with cross-functional teams to identify root causes and implement long-term solutions.
• Ensure application performance optimization and proactive monitoring.
• Document troubleshooting procedures and create knowledge base articles for common issues.

Required Skills & Qualifications

• 3 to 4 years of experience in L2 application support with a strong background in Java, JSP, Spring Boot, Hibernate, JPA, and Spring MVC.
• Proficiency in working with Kafka for event-driven applications.
• Hands-on experience with Docker and Tomcat for deployment and application management.
• Strong knowledge of databases like MS-SQL and PostgreSQL.
• Experience in Git for version control and Agile methodologies using JIRA.
• Strong problem-solving skills with the ability to troubleshoot and debug application issues effectively.
• Ability to work in a fast-paced environment and collaborate with different teams.

Preferred Qualifications

• Experience with monitoring tools and performance optimization techniques.
• Understanding of cloud-based deployment and microservices architecture.
• Exposure to CI/CD pipelines and DevOps practices.

If you are passionate about application support and looking for an opportunity to work in a dynamic and innovative environment, we would love to hear from you!