Key Accounts Manager

Zodiac HR Consultants; Mumbai Suburban; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Zodiac HR Consultants is seeking an experienced marketplace manager in Mumbai/Suburban to lead key account relationships and drive growth across fashion marketplaces. You will own targets, profitability, and campaigns, while coordinating with planning, merchandising, and marketing teams for successful launches and expansions.

The role requires strong analytical skills, negotiation strengths, and a hands-on approach to optimize assortment, pricing, promotions, and stock management.

Qualifications

• Strong marketplace and e-commerce account management experience with exposure to major fashion marketplaces.
• Commercially driven, analytical, negotiation-oriented and capable of owning sales and profitability targets.
• Hands-on data analysis and dashboard insights to guide decisions.

Responsibilities

• Own marketplace targets, GMV, net sales, margins, and profitability.
• Manage key account relationships and drive annual and seasonal business plans.
• Lead assortment, pricing, promotions, visibility and campaign planning.
• Monitor marketplace performance, stock availability, sell-through, returns and cancellations.
• Drive new product launches, exclusive/SMU ranges and marketplace expansion.
• Identify growth opportunities through data, benchmarking and category trends.
• Coordinate with planning, merchandising, marketing, supply chain and finance for execution.
• Negotiate commercials, visibility, promotions and business support with marketplace partners.
• Prepare weekly/monthly dashboards and provide actionable insights to management.

Skills

Marketplace Management

Key Account Management

GMV & Net Sales

P&L / Margin Understanding

Commercial Negotiation

Assortment & Pricing

Promotions & Campaigns

Data Analysis

Competitor Benchmarking

Cross-functional Coordination

MIS / Dashboards

Job description

Key Responsibilities

• Own marketplace business targets, GMV, net sales, margins and profitability.
• Manage key account relationships and drive annual and seasonal business plans.
• Lead assortment, pricing, promotions, visibility and campaign planning.
• Monitor marketplace performance, stock availability, sell-through, returns and cancellations.
• Drive new product launches, E-commerce Exclusive/SMU ranges and marketplace expansion.
• Identify growth opportunities through data, competitor benchmarking and category trends.
• Coordinate with planning, merchandising, marketing, supply chain and finance teams for seamless execution.
• Negotiate commercials, visibility, promotions and business support with marketplace partners.
• Prepare weekly/monthly performance dashboards and provide actionable insights to management.

Ideal Candidate Profile

Strong marketplace/e-commerce account management experience with hands-on exposure to major fashion/lifestyle marketplaces. Should be commercially driven, analytical, negotiation-oriented and comfortable owning sales and profitability targets.

Core Skills

• Marketplace Management
• Key Account Management
• GMV & Net Sales
• P&L; / Margin Understanding
• Commercial Negotiation
• Assortment & Pricing
• Promotions & Campaigns
• Data Analysis
• Competitor Benchmarking
• Cross-functional Coordination
• MIS / Dashboards

Success Measures

Marketplace revenue growth, GMV, net sales, margin, profitability, sell-through, stock availability, campaign performance, account growth and successful launches/expansion.