Key Accounts Manager

IndiaMART; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

IndiaMART in Mumbai is seeking a dedicated Key Account Manager to manage a portfolio of premium clients across assigned territories. You will be the first contact for key accounts and build long-term business relationships, delivering product demonstrations and aligning IndiaMART solutions with client needs.

The role focuses on driving renewals, upselling, and cross-selling, with daily client meetings and a target-driven approach to monthly, quarterly, and annual revenue.

Responsibilities

• Manage a portfolio of premium and high-ticket-value clients across assigned territories.
• Act as the primary point of contact for key accounts and build long-term business relationships.
• Conduct 3-4 client meetings daily to understand business requirements and recommend suitable IndiaMART solutions.
• Drive subscription renewals and maximize customer retention.
• Identify opportunities for upselling and cross-selling to increase account value.
• Deliver product demonstrations and business presentations to key decision-makers.
• Ensure high customer satisfaction by providing timely support and resolution.
• Follow up on client requirements and drive timely business closures.
• Ensure timely payment collections as per company policies.
• Consistently achieve monthly, quarterly, and annual revenue targets while maintaining healthy client relationships.

Job description

Job Description

Key Responsibilities

• Manage a portfolio of premium and high-ticket-value clients across assigned territories.
• Act as the primary point of contact for key accounts and build long-term business relationships.
• Conduct 3-4 client meetings daily to understand business requirements and recommend suitable IndiaMART solutions.
• Drive subscription renewals and maximize customer retention.
• Identify opportunities for upselling and cross-selling to increase account value.
• Deliver product demonstrations and business presentations to key decision-makers.
• Ensure high customer satisfaction by providing timely support and resolution.
• Follow up on client requirements and drive timely business closures.
• Ensure timely payment collections as per company policies.
• Consistently achieve monthly, quarterly, and annual revenue targets while maintaining healthy client relationships.

Job Classification

Industry: Internet (E-Commerce)Functional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full time

Contact Details:

Company: IndiaMARTLocation(s): MumbaiAbility to work in a team environment with members of varying skill levels. Highly motivated. Learns quickly.