Key Accounts Manager

Zodiac HR Consultants; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Zodiac HR Consultants in Mumbai seeks an experienced marketplace/e-commerce account manager to own sales targets, GMV and profitability across major fashion marketplaces. You will manage key accounts, drive annual and seasonal plans, and oversee assortment, pricing, promotions and campaigns.

You will monitor stock, sell-through, returns and cancellations; lead launches and marketplace expansion; identify growth opportunities via data and benchmarking; coordinate with planning, merchandising,

Qualifications

• Strong marketplace/e-commerce account management experience with exposure to major fashion/lifestyle marketplaces.
• Commercially driven, analytical and negotiation oriented, able to own sales and profitability targets.

Responsibilities

• Own marketplace targets: GMV, net sales, margins, profitability.
• Manage key accounts and drive annual/seasonal business plans.
• Lead assortment, pricing, promotions, visibility and campaign planning.
• Monitor marketplace performance: stock, sell-through, returns and cancellations.
• Drive new product launches and marketplace expansion.
• Identify growth opportunities via data, benchmarking and category trends.
• Coordinate with planning, merchandising, marketing, supply chain and finance.
• Negotiate commercials, visibility, promotions and business support with partners.
• Prepare weekly/monthly performance dashboards and provide actionable insights.

Skills

Marketplace account management

Analytical skills

Negotiation

Data-driven decisions

Job description

Key Responsibilities

• Own marketplace business targets, GMV, net sales, margins and profitability.
• Manage key account relationships and drive annual and seasonal business plans.
• Lead assortment, pricing, promotions, visibility and campaign planning. Monitor marketplace performance, stock availability, sell-through, returns and cancellations.
• Drive new product launches, E-commerce Exclusive/SMU ranges and marketplace expansion.
• Identify growth opportunities through data, competitor benchmarking and category trends.
• Coordinate with planning, merchandising, marketing, supply chain and finance teams for seamless execution.
• Negotiate commercials, visibility, promotions and business support with marketplace partners.
• Prepare weekly/monthly performance dashboards and provide actionable insights to management.

Ideal Candidate Profile

Strong marketplace/e-commerce account management experience with hands-on exposure to major fashion/lifestyle marketplaces. Should be commercially driven, analytical, negotiation-oriented and comfortable owning sales and profitability targets.