Key Accounts Manager

Next Gen Paper Solutions; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Next Gen Paper Solutions is seeking a skilled Key Account Manager to oversee relationships with its most important clients. You will be responsible for understanding client requirements and delivering tailored solutions to sustain long-term partnerships.

The ideal candidate will build strong relationships with strategic customers, identify needs, and promote company solutions to meet objectives. You will contribute to growing the business and achieving long-term success.

Qualifications

• Proven experience as key account manager.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Should be comfortable to deal with mid and senior level management and technical staff.
• Should be good with email writing skills.
• Comfort in making PowerPoint presentations and showcasing company solutions to audience.

Responsibilities

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Skills

Key account management

Sales experience

Communication skills

Interpersonal skills

Organizational skills

Negotiation

Email writing

Presentation skills

Analytical skills

Job description

Position Summary:

We are looking for a skilled Key Account Manager to oversee the relationship of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

Key Responsibilities:

• Develop trust relationships with a portfolio of major clients.


• Acquire a thorough understanding of key customer needs and requirements


• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives


• Ensure the correct products and services are delivered to customers in a timely manner


• Serve as the link of communication between key customers and internal teams


• Resolve any issues and problems faced by customers and deal with complaints to maintain trust


• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Profile:

Proven experience as key account manager

Experience in sales and providing solutions based on customer needs

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

Excellent organizational skills

Ability in problem-solving and negotiation

Personal Attributes:

Should have pleasing personality.

Good written and presentation skills (English)

Strong analytical skills- ability to understand and interpret numbers.

Should be comfortable to deal with mid and senior level management and technical staff.

Should be good with Email writing skills

Comfort in making power point presentations and showcase company solutions to audience.