Key Account Manger -Ecommerce & Quick Commerce

Nova Nova; Bengaluru; Sur place; INR 1 200 000 - 2 200 000; Plein temps

Résumé du poste

Nova Nova is seeking a seasoned Key Account Manager for E‑Commerce & Quick Commerce to accelerate online growth across major marketplaces and Q‑Commerce platforms. You will build strong relationships with platform teams and manage top accounts on Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart and others, driving sales and profitability.

You will own platform-wise targets, coordinate with Marketing, Supply Chain and Finance, and lead new SKU launches while optimizing ROAS and overall

Qualifications

• 4–6 years in E‑Commerce / Marketplace / Quick Commerce / KAM, preferably FMCG or D2C.
• Proven ability to drive sales, revenue, visibility and profitability on marketplaces.
• Strong analytical and commercial mindset with understanding of platform metrics and P&L.
• Excellent account management, negotiation and stakeholder management skills.

Responsabilités

• Own platform-wise sales, revenue, growth and profitability targets across E‑Commerce and Quick Commerce.
• Manage key accounts across Amazon, Flipkart and other marketplaces, plus Blinkit, Zepto, Swiggy Instamart and other Q‑Commerce platforms.
• Build and maintain relationships with Account Managers, Category Managers and platform teams; develop account plans for growth.
• Plan and execute platform promotions, deals, visibility campaigns and events.
• Manage PPC / Retail Media campaigns and optimise ROAS and profitability.
• Monitor inventory, fill rates, availability and OOS with Supply Chain/Operations.
• Lead new SKU launches and product onboarding across platforms.
• Track sales, conversion, ROAS, profitability and KPIs; drive corrective actions.
• Analyse competitor activity, category trends, pricing and platform performance.

Connaissances

Account management

Sales growth

Platform analytics

Negotiation

Stakeholder management

Outils

Amazon Seller Central

Flipkart Seller Hub

Retail media platforms

Description du poste

Function: E-Commerce & Quick Commerce

ABOUT THE ROLE:

We are looking for a Key Account Manager – E-Commerce & Quick Commerce to drive online business growth across leading marketplaces and Quick Commerce platforms. The ideal candidate should have strong experience in platform business, sales growth, visibility, availability, profitability and account management, with the ability to build strong relationships with platform teams and drive business outcomes.

KEY RESPONSIBILITIES:

• Own platform-wise sales, revenue, growth and profitability targets across E-Commerce and Quick Commerce.
• Manage key accounts across Amazon, Flipkart and other marketplaces, along with Blinkit, Zepto, Swiggy Instamart and other Q-Commerce platforms.
• Build and maintain strong relationships with Account Managers, Category Managers and platform teams. Develop and execute account plans to drive growth, market share and product assortment.
• Plan and execute platform promotions, deals, visibility campaigns and events.
• Manage PPC / Retail Media campaigns and optimise ROAS and overall contribution.
• Monitor inventory, fill rates, availability and OOS in coordination with Supply Chain and Operations teams.
• Lead new SKU launches and product onboarding across platforms.
• Track sales, conversion, ROAS, profitability and key performance metrics; identify gaps and drive corrective actions.
• Analyse competitor activity, category trends, pricing and platform performance to identify growth opportunities.
• Prepare and present weekly and monthly business reviews, including performance, challenges and action plans.
• Work closely with Marketing, Finance, Supply Chain, Sales and Operations teams to achieve business objectives.

IDEAL CANDIDATE:

• 4 – 6 years of experience in E-Commerce / Marketplace / Quick Commerce / Key Account Management, preferably within FMCG or D2C.
• Strong understanding of Amazon, Flipkart and Quick Commerce platforms.
• Proven ability to drive sales, revenue, visibility and profitability.
• Strong analytical and commercial mindset with an understanding of platform metrics and P&L.
• Excellent account management, negotiation and stakeholder management skills.
• Ability to work in a fast-paced, target-driven environment and take ownership of business outcomes.