Key Account Manager – Enterprise Sales

Zealant Consulting Group; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zealant Consulting Group is seeking an experienced Enterprise Account Manager to drive growth in B2B SaaS across HR Tech, MarTech, and CX solutions. You will expand existing enterprise accounts through cross-sell, upsell, and renewals while collaborating with senior business leaders.

The role demands strong relationship building with CHROs and CXO stakeholders, excellent negotiation skills, and the ability to translate complex business challenges into technology-enabled outcomes.

Qualifications

• 5–6 years of experience in Enterprise B2B SaaS Sales or Enterprise Account Management.
• Experience managing enterprise customers with 500+ employees.
• Experience selling HR Tech, MarTech, Employee Engagement, Loyalty or CX solutions.
• Strong consultative and solution selling skills; CXO engagement.
• Experience using CRM platforms for pipeline and account management.

Responsibilities

• Manage and grow a portfolio of strategic enterprise accounts.
• Identify cross-sell and upsell opportunities across enterprise SaaS solutions.
• Build relationships with CHROs, HR leaders, and CXO level stakeholders.
• Develop account growth strategies to maximize revenue.
• Lead quarterly business reviews and renewals negotiations.
• Collaborate with Customer Success, Product, Pre-Sales and Marketing teams.
• Maintain accurate account plans and revenue forecasts.
• Achieve quarterly and annual renewal and expansion targets.

Skills

Consultative selling

Account management

Negotiation

CRM proficiency

Stakeholder engagement

Tools

CRM platforms

Job description

Enterprise Account Manager / Enterprise Sales Manager (B2B SaaS)

We are looking for a results-driven Enterprise Sales professional with a strong background in B2B SaaS sales. The ideal candidate will have experience selling solutions in HR Tech, MarTech, Employee Engagement, Rewards & Recognition, Loyalty, Incentive Management, Customer Experience (CX), or related enterprise software products.

Enterprise Account Manager / Enterprise Sales Manager (B2B SaaS)

About The Role

We are looking for a results-driven Enterprise Sales professional with a strong background in B2B SaaS sales. The ideal candidate will have experience selling solutions in HR Tech, MarTech, Employee Engagement, Rewards & Recognition, Loyalty, Incentive Management, Customer Experience (CX), or related enterprise software products.

This role is responsible for driving revenue growth by expanding existing enterprise accounts through cross-selling, upselling, renewals, and strategic relationship management. You will work closely with senior business leaders to understand customer objectives and deliver solutions that create measurable business value.

Key Responsibilities

• Manage and grow a portfolio of strategic enterprise accounts, ensuring high customer satisfaction, retention, and long-term partnerships.
• Identify and drive cross-sell and upsell opportunities across enterprise SaaS solutions.
• Build trusted relationships with key decision-makers, including CHROs, HR Leaders, Marketing Heads, Sales Leaders, Customer Experience (CX) Leaders, Procurement Teams, and Business Heads.
• Develop and execute account growth strategies to maximize customer revenue and achieve expansion targets.
• Conduct Quarterly Business Reviews (QBRs) and proactively identify opportunities to enhance customer value.
• Own contract renewals and commercial negotiations to improve customer lifetime value.
• Partner with Customer Success, Product, Pre-Sales, and Marketing teams to ensure successful solution adoption and customer outcomes.
• Monitor account health, product usage, customer feedback, and business objectives to identify risks and growth opportunities.
• Maintain accurate account plans, sales pipeline, customer interactions, and revenue forecasts within the CRM.
• Consistently achieve quarterly and annual targets for renewals, account expansion, cross-sell, upsell, and overall revenue.

Required Qualifications

• 5–6 years of experience in Enterprise B2B SaaS Sales or Enterprise Account Management.
• Proven experience managing and growing enterprise customers with 500+ employees.
• Experience selling one or more of the following enterprise solutions:
• HR Technology
• Employee Rewards & Recognition
• Employee Engagement Platforms
• Loyalty & Incentive Management
• Customer Experience (CX) Solutions
• Marketing Technology (MarTech)
• Enterprise SaaS Platforms
• Strong consultative selling, solution selling, and account management skills.
• Demonstrated experience engaging with CXOs and senior business stakeholders.
• Excellent negotiation, commercial, and relationship management abilities.
• Strong verbal, written, presentation, and stakeholder communication skills.
• Experience using CRM platforms for pipeline and account management.

Preferred Skills

• Ability to understand complex business challenges and position technology-driven solutions.
• Strong business acumen with a customer-first mindset.
• Self-motivated, target-driven, and capable of managing multiple enterprise accounts simultaneously.
• Experience working in a fast-paced, high-growth SaaS environment is preferred.

Skills: qbr,upsell,customer success,,cross-sell,b2b saas,renewals,customer satisfaction,retention