Key Account Manager

Ascendion; Pune District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Ascendion in Pune is seeking an experienced Account Manager to grow strategic enterprise accounts, manage end-to-end client relationships, and drive delivery excellence.

You will work with business and technology stakeholders, handle escalations, monitor profitability, and identify opportunities for upselling and cross-selling while maintaining high delivery quality.

The role requires MBA from a Tier 1 institution, strong commercial acumen, and proven stakeholder management.

Qualifications

• MBA from a Tier 1 institution.
• Proven stakeholder management experience with business and technology decision-makers.
• Strong understanding of revenue, margins, profitability, and account growth.
• Excellent communication and negotiation skills.

Responsibilities

• Manage multiple requirements and positions per month across accounts.
• Build and manage relationships with business stakeholders and decision-makers.
• Own end-to-end account management, including client relationships, delivery, escalations, and growth.
• Monitor account profitability and margins.
• Own/track annual revenue and book of business across accounts.
• Demonstrate strong commercial acumen across revenue, margins, account profitability, and growth.
• Identify and drive account expansion, upselling, and cross-selling opportunities.
• Manage multiple accounts and requirements simultaneously while maintaining delivery quality and strong stakeholder relationships.

Skills

Commercial acumen

Communication

Negotiation

Relationship management

Stakeholder management

Decision-maker engagement

Education

MBA (Tier 1)

Job description

Job Location: Pune Shift Timings: Day shift Website: www.ascendion.com

About the role: We are looking for an experienced Account Manager to manage and grow strategic enterprise accounts. The role will be responsible for developing strong relationships with business stakeholders and decision-makers, managing end-to-end client relationships, ensuring delivery excellence, handling escalations, and driving account growth.

You’ll do:

• Manage multiple requirements and positions per month across multiple accounts
• Build and manage relationships with business stakeholders and decision-makers
• Own end-to-end account management, including client relationships, delivery, escalations, and business growth
• Manage and monitor account profitability and profit margins
• Own/track the annual revenue and overall book of business across accounts
• Demonstrate strong commercial acumen across revenue, margins, account profitability, and business growth
• Identify and drive account expansion, upselling, and cross-selling opportunities
• Manage multiple accounts and requirements simultaneously while maintaining delivery quality and strong stakeholder relationships

You’ll need:

• Strong commercial acumen, communication, negotiation, and relationship management skills
• MBA degree from Teir 1 institution.
• Proven stakeholder management experience, including direct interaction with business and technology decision-makers
• Strong understanding of revenue, margins, profitability, and account growth

About Ascendion:

Ascendion is a leading provider of AI-native software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have a presence in 13 countries and 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com.