Key Account Manager

ReSound; Navi Mumbai; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

ReSound in Navi Mumbai, Maharashtra, is seeking an experienced Key Account Manager to expand and optimize the dealer network nationwide. The role focuses on driving regional sales growth, improving dealer performance, and building a sustainable distribution ecosystem aligned with company strategy.

Ideal candidates have 15–20 years in Sales/Channel Development, MBA preferred, and a proven track record in dealer management, with willingness to travel across India (18–20 days/month) and lead a

Qualifications

• Postgraduate qualification; MBA preferred in Sales/Marketing/Business Management.
• 15–20 years of experience in Sales and Channel Development.
• Strong exposure to dealer and distribution network management.
• Experience in medical devices, hearing aids, healthcare, or consumer electronics preferred.
• Proven track record of achieving sales targets.
• Willingness to travel extensively across India (18–20 days per month).
• Ability to lead and manage a team of 12–18 members, with 5 Zonal Sales Managers reporting directly.

Responsibilities

• Dealer Network Expansion
• Identify, appoint, and onboard new dealers across key territories.
• Strengthen presence in emerging and underpenetrated markets.
• Implement structured coverage planning and territory mapping.
• Dealer Relationship Management
• Drive business growth from the existing dealer network with clear nurture and ramp-up plans.
• Build long-term partnerships with key dealers and chain clinics.
• Conduct regular business reviews and ensure strong engagement and brand loyalty.
• Sales Growth & Target Achievement
• Deliver regional sales targets through the dealer network.
• Monitor dealer performance, productivity, and profitability.
• Develop incentive schemes and promotional programs to boost sell-out.
• Market Development & Competitive Strategy
• Track competitor activities, pricing trends, and new launches.
• Strengthen presence in key price segments (especially the premium range).
• Support dealers with local market activation initiatives.
• Operational Excellence
• Ensure smooth coordination between dealers and internal teams (Supply Chain, Service, Marketing).
• Monitor inventory levels and optimize stock planning.
• Ensure compliance with company policies and pricing discipline.
• Reporting & Analytics
• Prepare monthly sales forecasts and performance reports.
• Analyse performance data to identify growth opportunities and corrective actions.
• Present strategic insights to senior leadership.

Skills

Dealer network management

Sales target achievement

Team leadership

Negotiation

Relationship building

Market expansion

Education

MBA in Sales/Marketing

Job description

In the role as Key Account Manager, you will contribute to our purpose of Bringing People Closer. You will be responsible for expanding, strengthening, and optimizing the dealer network across the region. The role will focus on driving sales growth, improving dealer performance, increasing market penetration, and building a sustainable distribution ecosystem aligned with company strategy.

Your Contribution Is Appreciated, And You Responsibilities Include

• Dealer Network Expansion
• Identify, appoint, and onboard new dealers across key territories.
• Strengthen presence in emerging and underpenetrated markets.
• Implement structured coverage planning and territory mapping.
• Dealer Relationship Management
• Drive business growth from the existing dealer network with clear nurture and ramp-up plans.
• Build long-term partnerships with key dealers and chain clinics.
• Conduct regular business reviews and ensure strong engagement and brand loyalty.
• Sales Growth & Target Achievement
• Deliver regional sales targets through the dealer network.
• Monitor dealer performance, productivity, and profitability.
• Develop incentive schemes and promotional programs to boost sell-out.
• Market Development & Competitive Strategy
• Track competitor activities, pricing trends, and new launches.
• Strengthen presence in key price segments (especially the premium range).
• Support dealers with local market activation initiatives.
• Operational Excellence
• Ensure smooth coordination between dealers and internal teams (Supply Chain, Service, Marketing).
• Monitor inventory levels and optimize stock planning.
• Ensure compliance with company policies and pricing discipline.
• Reporting & Analytics
• Prepare monthly sales forecasts and performance reports.
• Analyse performance data to identify growth opportunities and corrective actions.
• Present strategic insights to senior leadership.

To perform well in the role, we imagine that you:

• Postgraduate qualification; MBA is preferred (Sales / Marketing / Business Management).
• 15–20 years of experience in Sales and Channel Development, preferably in allied or similar industries.
• Strong exposure to dealer and distribution network management.
• Experience in medical devices, hearing aids, healthcare, or consumer electronics preferred.
• Proven track record of achieving sales targets.
• Strong negotiation and relationship-building skills.
• Willingness to travel extensively across India (18–20 days per month).
• Ability to lead and manage a team of 12–18 members, with 5 Zonal Sales Managers reporting directly.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting invitation to interview.

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.