Key Account Manager

Eurofins; Faridabad District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Eurofins Assurance seeks an experienced Senior Key Account Manager to manage and grow strategic accounts in India. You will lead relationship-building with key decision-makers, develop strategic plans, and coordinate cross-functional teams to meet customer requirements and revenue targets.

The role requires MBA in Marketing/Sales and 10–12 years of relevant experience in key account management or business development, with strong negotiation and analytics skills.

Qualifications

• MBA in Marketing, Sales, or Business Administration required.
• 10–12 years of relevant experience in key account management, strategic sales, or business development.

Responsibilities

• Manage and develop relationships with key accounts to ensure customer satisfaction, retention, and long-term growth.
• Develop and execute strategic account plans to achieve sales targets and revenue objectives.
• Coordinate with internal teams to ensure timely delivery of products and services based on customer requirements.
• Negotiate terms, pricing, contracts, and annual business agreements with key customers.
• Monitor sales performance, prepare forecasts, and provide regular updates to management.
• Build relationships with senior decision-makers and stakeholders to drive growth.
• Resolve issues, manage escalations, and maintain high levels of service.
• Coordinate with sales, operations, finance, and supply chain to ensure smooth execution of requirements.
• Ensure timely payment collection and maintain healthy account profitability.

Skills

Key account management

Strategic sales

Relationship building

Negotiation

Customer-focused

Education

MBA in Marketing, Sales, or Business Administration

Tools

CRM tools

MS Excel

PowerPoint

Job description

Established through business consolidation and acquisitions, Eurofins Assurance has expanded into different markets and built its portfolio of services, delivered by a team of experts with diverse expertise, to fulfil our customers’ ever-evolving expectations and market requirements.

Eurofins Assurance companies operate now in more than 50 countries in the world, issuing over 130,000 reports annually to safeguard the safety and quality.

Whether you are operating in the food, feed and agriculture, garment, furniture, packaging, cosmetics, pharmaceuticals or dietary and food supplement industry, Eurofins Assurance can deliver the compliance solutions you require. We offer a full-scope of services in product inspection, auditing, certification, training and advisory to eliminate potential risks at early stages, thereby avoiding brand damage, product recalls and other undesirable scenarios.

Job Description

• Manage and develop relationships with key accounts to ensure customer satisfaction, retention, and long-term business growth.
• Develop and execute strategic account plans to achieve sales targets and revenue objectives.
• Understand customer requirements and coordinate with internal teams to ensure timely delivery of products and services.
• Negotiate commercial terms, pricing, contracts, and annual business agreements with key customers.
• Monitor sales performance, prepare sales forecasts, and provide regular business updates to management.
• Build strong relationships with key decision-makers and senior stakeholders.
• Resolve customer issues, manage escalations, and ensure a high level of customer service.
• Coordinate with sales, operations, finance, and supply chain teams to ensure smooth execution of customer requirements.
• Ensure timely payment collection and maintain healthy account profitability

Qualifications

• MBA in Marketing, Sales, or Business Administration.
• 10–12 years of relevant experience in key account management, strategic sales, or business development.

Additional Information

• Strong key account management and relationship-building skills.
• Excellent communication, presentation, negotiation, and interpersonal abilities.
• Strong analytical, strategic planning, and problem-solving skills.
• Proficiency in MS Excel, PowerPoint, CRM tools, and sales reporting.
• Demonstrated experience in managing major clients and achieving business growth targets.