Junior Territory Manager

Bull Machines; Madurai District, Bengaluru; On-site; INR 450,000 - 900,000; Full time

Job summary

Bull Machines Pvt Ltd. is seeking a Junior Territory Manager to oversee field service operations across Madurai and nearby regions, ensuring maximum machine uptime and strong dealer networks.

The role requires 4–15 years in mechanical engineering, with deep knowledge of diesel engines, hydraulics, transmission, and electrical systems, plus hands-on troubleshooting and maintenance experience. You will drive service campaigns and data-driven improvements.

Qualifications

• BE or Diploma in Mechanical Engineering with 4–15 years experience.
• Strong knowledge of diesel engines, hydraulics, transmission, and electrical systems.
• Hands-on troubleshooting, RCA, and preventive maintenance experience.

Responsibilities

• Manage field service operations to maximize machine uptime.
• Develop dealer service capability and performance.
• Handle customer issues, escalations, and warranty claims.
• Conduct field visits, service campaigns, and technical training.
• Monitor KPIs, spare parts availability, and customer satisfaction.

Skills

Field service management

Diesel engines

CRM software

Territory planning

Customer handling

Education

Mechanical Engineering

Tools

MS Office

Diagnostics tools

CRM software

Job description

GREETINGS FROM BULL MACHINES PVT LTD.,

!!WE ARE HIRING!!

Position: Junior Territory Manager

Experience: 4 To 15 Years

Location: Madurai, Cuddalore, Karnataka.

Your Task:

• Manage field service operations and ensure maximum machine up time.
• Develop and monitor dealer service capability, infrastructure, and performance.
• Handle customer issues, technical escalations, warranty claims, and service support.
• Conduct field visits, service campaigns, audits, retrofitments, and technical training.
• Monitor service KPIs, spare parts availability, competition feedback, and customer satisfaction.

Your Profile:

• B.E./Diploma in Mechanical Engineering with 4 To 15 years of experience.
• Strong knowledge of diesel engines, hydraulics, transmission, and electrical systems.
• Hands-on expertise in troubleshooting, failure analysis, RCA, and preventive maintenance.
• Strong dealer and customer handling, communication, planning, and territory management skills.
• Proficiency in CRM/service applications, MS Office, and field service data analysis.