Junior Email Support

Sayyam Investments Pvt. Ltd.; Bengaluru; On-site; INR 150,000 - 210,000; Full time

Benefits offered by this job

Training provided

Incentives and performance benefits

Job summary

Sayyam Investments Pvt. Ltd. is seeking a Junior Email Support Executive for on-site work in Bengaluru. The role focuses on handling customer queries via email and delivering timely resolutions with accuracy.

Ideal candidates should have strong English communication, basic computer skills, and the ability to work in a fast-paced environment. Freshers are welcome, with training provided and incentives possible based on performance.

Qualifications

• Good written and verbal communication in English.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.
• Freshers are welcome to apply.

Responsibilities

• Respond to customer queries via email professionally and promptly.
• Resolve customer concerns by coordinating with internal teams.
• Maintain proper records of customer interactions and resolutions.
• Ensure high-quality communication and customer satisfaction.
• Follow company guidelines and process standards while handling emails.
• Escalate unresolved issues to the concerned department when required.

Skills

Communication

English proficiency

Typing skills

Fast-paced work

Willingness to learn

Freshers welcome

Tools

MS Office

Email handling

Job description

Job Type: On-site | Experience Required: 0 to 1 Year | Industry: NBFC

About the Role

We are looking for enthusiastic and detail-oriented candidates for the role of Junior Email Support Executive. The candidate will be responsible for handling customer queries through email and providing timely and accurate resolutions

Detailed Job Description

• Respond to customer queries via email professionally and promptly.
• Resolve customer concerns by coordinating with internal teams.
• Maintain proper records of customer interactions and resolutions.
• Ensure high-quality communication and customer satisfaction.
• Follow company guidelines and process standards while handling emails.
• Escalate unresolved issues to the concerned department when required.

Requirements

• Good written and verbal communication skills in English.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.
• Freshers are welcome to apply.

Preferred Skills

• Basic knowledge of MS Office and email handling.
• Good problem-solving and interpersonal skills.
• Training provided
• Friendly work environment
• Incentives and performance benefits (if applicable)