Junior Admissions Counselor

FAD Institute of Luxury Fashion & Style; Mumbai; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

FAD Institute of Luxury Fashion & Style in Mumbai seeks an Admissions Counselor to guide prospective students and families through the admissions process, from inquiry to enrollment. You will provide detailed information about programs, conduct consultations and interviews, and ensure a seamless admission experience.

The role involves outreach, collaboration with internal teams, and building positive relationships with applicants.

Competenze

• Bachelor's degree in education, marketing, communications, or a related field.
• Strong interpersonal and customer service abilities.
• Experience with admissions or counseling is a plus.
• Ability to multitask and stay organized in a fast-paced environment.

Mansioni

• Guide prospective students through inquiries to enrollment.
• Conduct consultations and interviews to assess fit.
• Provide program information and answer inquiries.
• Collaborate with internal teams on outreach initiatives.
• Maintain relationships with potential applicants.

Conoscenze

Interpersonal communication

Verbal & written communication

Customer service

Education industry knowledge

Cultural awareness

Organizational skills

Prior admissions experience

Formazione

Bachelor's degree in education, marketing, communications, or related field

Descrizione del lavoro

Shaping the future of fashion and luxury in India and the Middle East, we are a prestigious, industry-led school offering undergraduate, postgraduate, and professional programs across campuses in Mumbai, Dubai, and Pune.

Role Description

The Admissions Counselor is responsible for guiding prospective students and their families through the admissions process, from initial inquiries to enrollment. Daily tasks will include providing detailed information about the institution's programs, conducting consultations and interviews, answering inquiries, and ensuring a seamless admission experience. The role involves collaborating with internal teams, executing outreach initiatives, and maintaining positive relationships with potential applicants. This is an on-site role based in Mumbai.

Qualifications

• Strong Interpersonal Communication skills and the ability to build positive relationships


• Effective Communication skills, including verbal and written communication


• Customer Service and Sales skills to provide support and address inquiries


• Familiarity with the Education industry and admission processes


• Understanding of diverse cultural perspectives and the ability to work in a global environment


• Highly organized with attention to detail and the ability to multitask


• Bachelor's degree in education, marketing, communications, or a related field is preferred


• Prior experience in admissions, counseling, or customer service is a plus