Admissions Counselor

ELEVON ACADEMY PVT. LTD.; Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

ELEVON ACADEMY PVT. LTD. in Delhi invites an Admissions Counselor for full-time, on-site engagement with prospective students and families.

You will explain programs, guide through applications, maintain leads, and coordinate with academic and admin teams. You will handle walk-ins and calls, conduct counseling sessions, track conversions, and help ensure a positive enrollment experience while upholding policies and professional standards.

Qualifications

• Strong interpersonal communication with students and families.
• Customer service oriented with ability to address concerns.
• Sales-focused to meet enrollment targets ethically.
• Understanding of admission processes and learner needs.
• Experience in admissions or counseling preferred.

Responsibilities

• Handle walk-in and telephonic inquiries and provide counseling.
• Conduct counseling sessions for prospective students and families.
• Maintain accurate records of leads and conversions in the CRM.
• Follow up with prospects to support decision-making.
• Coordinate with academic and administrative teams and participate in outreach sessions.
• Ensure a positive applicant experience and adherence to policies.

Skills

Interpersonal communication

Customer service

Sales to enrollment targets

Education domain understanding

CRM tools / record keeping

Time management

Education

Bachelor's degree

Tools

CRM tools

Job description

Company Description

ELEVON ACADEMY PVT. LTD. is an education-focused organization committed to supporting learners through structured academic programs and guidance services. The academy aims to provide high-quality educational counseling and training to help individuals achieve their academic and career goals. Team members work in a student-centric environment that values integrity, clarity, and practical outcomes. The organization encourages collaboration and professional growth for staff while maintaining strong relationships with students and their families.

Role Description

The Admissions Counselor is a full-time, on-site role based in Delhi, India. This position involves interacting with prospective students and families, explaining programs and admission procedures, and guiding them through the application and enrollment process. Daily responsibilities include handling walk-in and telephonic inquiries, conducting counseling sessions, maintaining accurate records of leads and conversions, and following up with prospects to support decision-making. The counselor will coordinate with academic and administrative teams, participate in outreach or information sessions, and help ensure a positive experience for all applicants. The role requires consistent on-site presence, professional communication, and adherence to organizational policies and standards.

Qualifications

• Strong interpersonal communication and general communication skills to engage effectively with students, families, and colleagues.
• Customer service skills to provide clear information, address concerns, and maintain a supportive, professional environment.
• Sales-related skills to manage inquiries, convert leads, and meet enrollment targets ethically and transparently.
• Understanding of the education domain, including academic programs, admission processes, and learner needs.
• Relevant experience in admissions, counseling, education, or customer-facing roles preferred.
• Ability to maintain detailed records, manage multiple inquiries, and use basic computer and CRM tools.
• Comfort working in a fast-paced setting, with strong organizational and time-management abilities.
• Bachelor’s degree in any discipline; a background in education, counseling, or business is an advantage.