jr.Admission counsellor

Learning Routes Pvt. Ltd.; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Learning Routes Pvt. Ltd. is seeking a Course Counsellor to guide prospective learners through postgraduate, diploma, and certification programs.

This full-time, on-site role in Noida involves handling inquiries, conducting needs assessments, and guiding applicants through applications and enrollment while maintaining CRM records. You will collaborate with academic partners and internal teams, stay updated on programs, deadlines, and policies, and ensure a positive learner experience from

Qualifications

• Strong communication and interpersonal skills, including the ability to explain complex information clearly and build trust with diverse learners.
• Sales and counselling skills: lead handling, persuasion, needs analysis, relationship management.
• Organizational and administrative skills: data entry, documentation, CRM usage, and time management.
• Basic computer literacy and comfort with online tools, including email, spreadsheets, video calls, and presentation software.
• Experience in education counselling, academic advising, inside sales, or customer service.
• Bachelor’s degree in any discipline; background in business, education, or psychology is an advantage.
• Learner-centric mindset, ethical conduct, and ability to work in a target-driven yet supportive team environment.

Responsibilities

• Counsel prospective learners about suitable postgraduate, diploma, and certification programs.
• Explain course options, admission criteria, and career outcomes.
• Handle inbound and outbound inquiries; conduct needs assessments.
• Guide applicants through application and enrollment processes; maintain CRM records.
• Collaborate with academic partners and internal teams; stay updated on program offerings, deadlines, and policies.
• Follow up with leads to ensure a smooth learner experience from initial contact to enrollment.

Skills

Communication skills

Sales & counselling

Organizational skills

Computer literacy

Education counselling

Bachelor's degree

Learner-centric mindset

Education

Bachelor's degree

Job description

Company Description

Learning Routes supports aspiring learners in pursuing postgraduate, diploma, and certification programs from premier business schools. The company offers a broad range of courses and guides learners through every step of the admission and learning journey, focusing on user-friendly processes and innovative solutions. By working closely with partner institutes, Learning Routes simplifies complex procedures and ensures that education choices are productive and efficient. Learners gain access to a strong network of experts and resources, helping them build skills that match the needs of today’s demanding professional sectors.

Role Description

The Course Counsellor is a full-time, on-site role based in Noida. The individual in this role will counsel prospective learners about suitable postgraduate, diploma, and certification programs, helping them understand course options, admission criteria, and career outcomes. Day-to-day responsibilities include handling inbound and outbound inquiries, conducting needs assessments, guiding applicants through application and enrollment processes, and maintaining accurate records in CRM or other systems. The Course Counsellor will collaborate with academic partners and internal teams to stay updated on program offerings, deadlines, and policies, and will follow up with leads to ensure a smooth and positive learner experience from initial contact to enrollment.

Qualifications

• Candidates should possess strong communication and interpersonal skills, including the ability to explain complex information clearly and build trust with diverse learners.
• Candidates should possess sales and counselling skills, such as lead handling, persuasion, needs analysis, and relationship management.
• Candidates should possess organizational and administrative skills, including data entry, documentation, CRM usage, and time management.
• Candidates should possess basic computer literacy and comfort with online tools, including email, spreadsheets, video calls, and presentation software.
• Candidates should ideally have prior experience in education counselling, academic advising, inside sales, or customer service, preferably within the education or training sector.
• Candidates should have at least a bachelor’s degree in any discipline; a background in business, education, or psychology is an advantage.
• Candidates should demonstrate a learner-centric mindset, ethical conduct, and the ability to work in a target-driven yet supportive team environment.