Admissions Counselor

Learnurture; Gurugram District; On-site; INR 300,000 - 520,000; Full time

Job summary

Learnurture is hiring dedicated Admissions Counselors to guide students through online and distance education admissions in Gurugram. The role emphasizes clear communication, ownership, and trust-building to help learners choose suitable programs.

You will interact with prospective students, assess goals, and steer them toward appropriate online offerings while maintaining a student-centric approach for a smooth enrollment.

Qualifications

• Bachelor’s degree in any field.
• Strong verbal communication and interpersonal skills.
• Confidence in telephonic counseling and student interactions.
• Ability to multitask and work in a target-driven environment.
• Basic knowledge of CRM systems and MS Office tools.

Responsibilities

• Telephonic Counselling with prospective students and follow-ups.
• Explain program details, eligibility criteria, fee structures, outcomes, and admission procedures.
• Counsel students on suitable courses based on academic background and goals.
• Resolve student queries professionally and accurately.

Skills

Verbal communication

Interpersonal skills

Telephonic counseling

CRM basics

Education

Bachelor's degree

Tools

MS Office

CRM

Job description

Please read the complete job description carefully before applying.

We are hiring dedicated and target-oriented Admission Counsellors/BDEs who can confidently guide prospective students through the admission process and contribute to enrollment growth through effective counseling and follow-ups.This role is best suited for candidates with excellent communication skills, a strong sense of ownership, and the ability to build trust with students while helping them make informed academic and career decisions.

About Learnurture

Learnurture is committed to helping students and professionals achieve their academic and career aspirations through trusted online education pathways.We partner with reputed Indian universities including NMIMS, Online Manipal, Sikkim Manipal, DPU, Bharati Vidyapeeth, and Amity to facilitate enrollment into recognized undergraduate, postgraduate, diploma, and certification programs.In addition to admissions support, we also provide career counseling, CV-building assistance, job-readiness guidance, and upskilling opportunities to help learners grow professionally.

Role Description

As an Admissions Counselor, you will interact with prospective students, understand their educational goals, and guide them toward suitable online or distance learning programs.The role requires strong communication skills, consistent follow-ups, professional counseling abilities, and a student-centric approach to ensure a smooth and positive admission experience.

Key Responsibilities

Telephonic Counselling

• Connect with prospective students through calls and follow-ups.
• Explain program details, eligibility criteria, fee structures, career outcomes, and admission procedures.
• Counsel students regarding suitable courses based on their academic background and career goals.
• Resolve student queries professionally and accurately.

Lead Conversion

• Follow up with inquiries generated through different marketing channels.
• Convert leads into successful admissions through effective counseling and relationship-building.
• Maintain consistent communication with interested candidates.

Admission Process Management

• Assist students throughout the complete enrollment journey.
• Guide candidates regarding registration, documentation, and fee payment processes.
• Ensure timely and accurate submission of required documents.

CRM & Reporting

• Maintain detailed records of calls, follow-ups, admissions, and student interactions in the CRM.
• Share regular updates and reports with the management team.

Student Support

• Support enrolled students with basic onboarding and portal-related queries.
• Coordinate with university representatives whenever required.

Skills & Qualifications

Required

• Bachelor’s degree in any field.
• Strong verbal communication and interpersonal skills.
• Confidence in telephonic counseling and student interactions.
• Ability to multitask and work in a target-driven environment.
• Basic knowledge of CRM systems and MS Office tools.

Preferred

• Prior experience in admissions counseling, telesales, EdTech, or student counseling is preferred.
• Familiarity with online or distance education programs is an added advantage.

Key Attributes We Value

• We are specifically looking for candidates who are:Professional and responsible
• Goal-oriented and self-motivated
• Organized with strong follow-up discipline
• Empathetic and student-focused
• Good at persuasion and relationship management
• Comfortable working in a fast-paced environment
• This is a full-time, on-site role based in Sector 57, Gurugram, Haryana.
• Candidates must be comfortable with telephonic counseling and lead conversions.
• Only serious applicants genuinely interested in admissions counseling are encouraged to apply.

If you are passionate about helping students shape their future while building a strong career in counseling and admissions, we would love to connect with you.