Job opportunity_List Mining / Lead generation - Process Manager-eClerx

eClerx; Mumbai, Pune District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

eClerx seeks a Process Manager for Lead generation and data mining to build and maintain targeted prospect lists. You will enrich data from ZoomInfo, LinkedIn Navigator, Salesforce, and HubSpot, while ensuring data quality and SLA adherence.

You will lead a List Mining team, manage stakeholder communications, and drive process improvements to optimize efficiency and accuracy across CRM platforms.

Qualifications

• Strong experience in B2B research and list building for campaigns.
• Ability to source, enrich, verify and maintain prospect data.
• Experience with CRM data governance and data quality standards.

Responsibilities

• Lead and manage the List Mining team, ensuring quality deliverables and adherence to SLAs.
• Build targeted prospect and account lists based on campaign requirements, ICPs, and target account strategies.
• Source, enrich, validate, and maintain prospect data using ZoomInfo, LinkedIn Sales Navigator, Salesforce, HubSpot, and other data sources.
• Export accurate contact information, including verified phone numbers, direct dials, and corporate email addresses.
• Validate leads and remove duplicates, competitors, invalid records, and generic email addresses where applicable.
• Support marketing and sales teams with list-building requirements for campaigns, webinars, events, ABM initiatives, and outbound programs.
• Ensure CRM data quality and data governance standards across Salesforce, HubSpot, and integrated platforms.
• Monitor team productivity, workload allocation, delivery timelines, and quality metrics.
• Conduct regular quality audits and implement process improvements to enhance efficiency and accuracy.
• Manage stakeholder communications, project prioritization, and delivery expectations.
• Train, mentor, and develop team members on research methodologies, tools, and best practices.
• Maintain process documentation, SOPs, and operational reporting.
• Identify opportunities for automation, new data sources, and process optimization.

Skills

Lead generation

Data mining

B2B research

Marketing operations

ICP & personas

Excel advanced

Stakeholder management

Project management

Communication

Data governance

Tools

ZoomInfo

LinkedIn Sales Navigator

Salesforce

HubSpot

Microsoft Excel

Job description

1. Role - Lead generation/ data mining or list mining


2. Designation -Process manager


3. Location -Pune /Mumbai


4. Overall years of experience required -4 plus years


5. Relevant years of experience required- 2.5-3 three years


6. Required notice - Immediate to 30 days


7. Shift timings -regular- 10 to 7

Key Responsibilities

• Lead and manage the List Mining team, ensuring quality deliverables and adherence to SLAs.


• Build targeted prospect and account lists based on campaign requirements, ICPs, and target account strategies.


• Source, enrich, validate, and maintain prospect data using ZoomInfo, LinkedIn Sales Navigator, Salesforce, HubSpot, and other data sources.


• Export accurate contact information, including verified phone numbers, direct dials, and corporate email addresses.


• Validate leads and remove duplicates, competitors, invalid records, and generic email addresses where applicable.


• Support marketing and sales teams with list-building requirements for campaigns, webinars, events, ABM initiatives, and outbound programs.


• Ensure CRM data quality and data governance standards across Salesforce, HubSpot, and integrated platforms.


• Monitor team productivity, workload allocation, delivery timelines, and quality metrics.


• Conduct regular quality audits and implement process improvements to enhance efficiency and accuracy.


• Manage stakeholder communications, project prioritization, and delivery expectations.


• Train, mentor, and develop team members on research methodologies, tools, and best practices.


• Maintain process documentation, SOPs, and operational reporting.


• Identify opportunities for automation, new data sources, and process optimization.

Skills & Qualifications

• Strong experience in B2B research, list building, lead generation, and marketing operations.


• Hands-on expertise with ZoomInfo, LinkedIn Sales Navigator, Salesforce, HubSpot, and Microsoft Excel.


• Strong understanding of Ideal Customer Profiles (ICPs), buyer personas, and lead generation strategies.


• Advanced Excel skills, including data cleansing, vlookup, filtering, and pivot tables.


• Understanding of CRM processes, lead lifecycle management, and marketing operations.


• Strong analytical, problem-solving, and data validation skills.


• Experience managing teams and coordinating cross-functional stakeholders.


• Excellent communication, stakeholder management, and project management skills.


• Knowledge of data governance, compliance, and data quality best practices.