Jira, Atlassian Platform Administrator- Immediate Joiners

HCL Technologies Limited; Dadri, Hyderabad, Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

HCL Technologies Limited in India seeks an experienced Jira and Confluence administrator to manage projects, workflows, permissions, fields, and dashboards, while enabling automation via ScriptRunner and other tools. You will handle REST API integrations, user provisioning, and ITIL-aligned incident/change/problem processes, collaborating with stakeholders across teams.

The role requires strong documentation, communication, and governance skills, with a focus on reliable access control and

Qualifications

• 5+ years hands-on Jira and Confluence administration experience.
• Strong knowledge of Jira projects, workflows, schemes, permissions, fields, screens, boards, and dashboards.
• Experience with Confluence spaces, templates, permissions, and macros.
• Experience with Jira Automation, ScriptRunner, or similar automation tools.
• Understanding of REST APIs, webhooks, and DevOps tool integrations.
• Experience with user provisioning, SSO/SAML, Active Directory, and group-based access.
• Understanding of ITIL practices, including Incident, Change, and Problem Management.
• Working knowledge of Agile methods such as Scrum and Kanban.
• Strong troubleshooting, documentation, communication, and stakeholder-management skills.

Skills

Jira administration

Confluence administration

Jira workflows

Jira schemes/permissions/fields

Jira dashboards

Confluence spaces/templates/macros

Jira Automation

ScriptRunner

REST APIs

DevOps tool integrations

User provisioning

SSO/SAML

Active Directory

Group-based access

ITIL practices

Incident/Change/Problem Management

Agile (Scrum/Kanban)

Troubleshooting

Documentation

Stakeholder management

Job description

Skill Requirements

5+ years of hands-on Jira and Confluence administration experience.Strong knowledge of Jira projects, workflows, schemes, permissions, fields, screens, boards, and dashboards.Experience with Confluence spaces, templates, permissions, and macros.Experience with Jira Automation, ScriptRunner, or similar automation tools.Understanding of REST APIs, webhooks, and DevOps tool integrations.Experience with user provisioning, SSO/SAML, Active Directory, and group-based access.Understanding of ITIL practices, including Incident, Change, and Problem Management.Working knowledge of Agile methods such as Scrum and Kanban.Strong troubleshooting, documentation, communication, and stakeholder-management skills.