ITOM Consultant

Jade Global; Pune District; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Jade Global in Pune, India seeks an experienced ITOM Consultant/ServiceNow ITOM Developer to craft, configure, script, and lead technical solutions on the ServiceNow platform. The role collaborates with the Platform Architect to refine requirements (Stories) and complete development of the agreed solution.

The ideal candidate will demonstrate extensive JavaScript scripting and hands-on experience with ServiceNow ITOM, ITSM, CMDB, Discovery, Service Mapping, Event Management, and Integrations via

Qualifications

• 8+ years of ServiceNow development experience.
• Knowledge of ITSM, ITOM and CMDB applications.
• Strong scripting with JavaScript and platform scripts.
• Experience with external integrations (JDBC, REST, SOAP).
• Hands-on with Discovery, Service Mapping, Event Management & Orchestration.
• Experience configuring CMDB, IRE and attestation workflows.
• Ability to build data transforms and use Studio to develop applications.

Responsibilities

• Lead the technical solution on ServiceNow ITOM deployments.
• Configure, script, and refine platform requirements with the Platform Architect.
• Develop and extend CMDB, Discovery, Service Mapping, and automation across environments.

Skills

ServiceNow Development

ITOM & CMDB

Scripting (JavaScript)

External Integrations

Flow Designer

Studio

REST & SOAP

JDBC

Tools

Flow Designer

Studio

Integration Hub

REST

SOAP

JDBC

Jira

Job description

ITOM Consultant1

ServiceNow ITOM Developer with extensive technical and hands-on experience that includes a consistent track record of successful deployments for external customers.

As a ServiceNow Architect- ITOM, you will work to craft, configure, script, and lead the technical solution on the ServiceNow platform in order to ensure a successful deployment for our customers. You will work closely with the Platform Architect to refine ServiceNow platform requirements (Stories), and complete the development of the agreed upon solution.

The ideal candidate will demonstrate their extensive scripting capabilities in one or more of the common languages used by ServiceNow, including Java, HTML, Angular, etc.

Key Qualifications:

• Minimum of 8+ years of ServiceNow development experience, as detailed above
• Implement and Configure or knowledge of a broad range of ServiceNow Applications, such as ITSM, ITOMand CMDB
• Design / Develop ServiceNow Tables, Fields, Forms and Access Controls
• Demonstrable experience in ITOM operational aspects of the IT environment such as monitoring, performance management and automation
• Extensive knowladge on ServiceNow Discovery, Service-Mapping, Cloud Governance, Event Management & Orchestration
• Extensive knowledge with Maintain and manage CMDB, IRE, CMDB Attestation
• Use JavaScript to develop solutions for requirements that can not be satisfied through configuration
• Solve and repair common configuration issues
• Build Prioritized Applications using Studio
• Automate activities on the ServiceNow platform using Flow Designer and/or Workflow Engine
• Build data sets and transform maps for importing data from other sources into ServiceNow
• Deep technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub