ITOM Consultant

Jade Global Software Pvt LTD; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Jade Global Software Pvt LTD in Pune, India is seeking an experienced ServiceNow ITOM Developer. The candidate will craft, configure, script, and lead technical solutions on the ServiceNow platform to ensure successful deployments for customers.

The role requires deep hands-on expertise in ITSM/ITOM/CMDB, Discovery, Service Mapping, and integrations with external systems using REST, SOAP, JDBC, and Integration Hub.

Qualifications

• Minimum of 8+ years of ServiceNow development experience.
• Experience with ITSM, ITOM and CMDB.
• Design and develop ServiceNow Tables, Fields, Forms and Access Controls.
• Experience with ITOM monitoring, performance management and automation.
• Knowledge of Discovery, Service-Mapping, Cloud Governance, Event Management and Orchestration.
• Knowledge of CMDB, IRE, CMDB Attestation.
• JavaScript development for requirements not solvable by configuration.
• Integrate ServiceNow with external systems using JDBC, REST, SOAP and Integration Hub.

Responsibilities

• Craft, configure, script, and lead the technical solution on the ServiceNow platform.
• Work with Platform Architect to refine platform requirements (Stories) and complete development.
• Demonstrate extensive scripting capabilities across Java/HTML/Angular as needed.
• Collaborate with customers to ensure successful deployments and outcomes.
• Build and maintain data sets, integrations, and orchestration workflows.

Skills

ServiceNow

ITOM

CMDB

Discovery

Service Mapping

JDBC

REST

SOAP

Integration Hub

JavaScript

Scripting

Flow Designer

Workflow Engine

Jira

Tools

Jira

AD Integration

Workday

SCCM

SSO

SAP SuccessFactors

Job description

ITOM Consultant1 ServiceNow ITOM Developer with extensive technical and hands-on experience that includes a consistent track record of successful deployments for external customers. As a ServiceNow Architect - ITOM, you will work to craft, configure, script, and lead the technical solution on the ServiceNow platform in order to ensure a successful deployment for our customers. You will work closely with the Platform Architect to refine ServiceNow platform requirements (Stories), and complete the development of the agreed upon solution. The ideal candidate will demonstrate their extensive scripting capabilities in one or more of the common languages used by ServiceNow, including Java, HTML, Angular, etc.

Key Qualifications:

• Minimum of 8+ years of ServiceNow development experience, as detailed above
• Implement and Configure or knowledge of a broad range of ServiceNow Applications, such as ITSM, ITOM and CMDB
• Design / Develop ServiceNow Tables, Fields, Forms and Access Controls
• Demonstrable experience in ITOM operational aspects of the IT environment such as monitoring, performance management and automation
• Extensive knowladge on ServiceNow Discovery, Service-Mapping, Cloud Governance, Event Management & Orchestration
• Extensive knowledge with Maintain and manage CMDB, IRE, CMDB Attestation
• Use JavaScript to develop solutions for requirements that can not be satisfied through configuration
• Solve and repair common configuration issues
• Build Prioritized Applications using Studio Automate activities on the ServiceNow platform using Flow Designer and/or Workflow Engine
• Build data sets and transform maps for importing data from other sources into ServiceNow
• Deep technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub

Working at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world. We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees. We seek to provide the benefits you need while standing behind you every step of the way. Our programs include health-related policies and leave donation policy.