IT System & Support Executive

Hill Spring International School; Mumbai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Hill Spring International School is seeking an IT System & Support Executive to oversee and manage the school’s IT systems, infrastructure, and services. The role ensures seamless operation of technology resources, supporting staff and students with reliable IT solutions.

The ideal candidate will have a Bachelor’s in IT, CCNA/MCP certifications, and 5–8 years’ experience in IT infrastructure management, preferably in education.

Qualifications

• Bachelor’s degree in information technology or related field.
• CCNA and Microsoft Certified Professional or equivalent.
• Experience in IT infrastructure management, preferably in an educational setting.

Responsibilities

• Oversee and manage IT systems, infrastructure, and services to ensure seamless operation for staff and students.
• Support academic and administrative staff with IT solutions and troubleshooting.
• Collaborate with vendors and internal teams to implement secure and innovative IT solutions.

Skills

Strong problem-solving

Analytical abilities

Excellent communication

Independent and team player

Education

Bachelor’s degree in information technology

Tools

VMware

Windows Server

Active Directory

Cisco switches

Google Workspace

Microsoft 365

SQL

Networking TCP/IP

Firewall technologies

LMS / Teams / Google Classroom

Job description

Hill Spring International School is looking for an IT System & Support Executive to join the Team.

JOB DESCRIPTION

Hill Spring International School is seeking a skilled and proactive IT Infrastructure/IT Services Incharge to oversee and manage the school’s IT systems, infrastructure, and services. The ideal candidate will ensure the seamless operation of all technology-related resources, support the academic and administrative staff, and enhance the learning environment through reliable and innovative IT solutions. This role requires a blend of technical expertise, problem-solving skills, and the ability to work collaboratively in an educational setting.

Qualifications and Skills:

Education: Bachelor’s degree in information technology, or a related field.

Certifications: CCNA, Microsoft Certified Professional, or equivalent.

Technical Skills: Proficiency in managing VMWare, Windows Client and Servers AD, Desktop and Laptop systems, Cisco L2/L3 switches, Enterprise Wireless systems and Firewall, Working with networking protocols such as TCP/IP, DNS, DHCP, VLAN, and cloud-based systems, Database systems such as SQL and other leading meta data storage technologies (e.g., Google Workspace, Microsoft 365). Practical experience of Windows Server 2012/ Windows 10 and above, Knowledge of cybersecurity tools and practices (firewalls, antivirus, etc.). Familiarity with educational software and out of classroom technologies (e.g., LMS, Teams, Google Classroom) and hardware (smartboards, CCTV and GPS tracking).

Soft Skills:

Strong problem-solving and analytical abilities.

Excellent communication skills to interact with non-technical staff, students, Parent’s and vendors.

Ability to work independently and as part of a team in a fast-paced environment.

Work experience

Minimum of 5-8 years of experience in IT infrastructure management or IT services, preferably in an educational institution.