Information Technology Infrastructure System Administrator

Hill Spring International School; Mumbai City; On-site; USD 5,680 - 10,224; Full time

Job summary

An established educational institution is on the lookout for a proactive IT Infrastructure Incharge to manage and enhance its technology systems. This role involves overseeing IT services, ensuring seamless operations, and providing technical support to staff and students. The ideal candidate will have a strong background in IT infrastructure management, with a focus on cybersecurity and educational technologies. This is a fantastic opportunity to contribute significantly to the learning environment through innovative IT solutions and collaboration with educators. If you are passionate about technology and education, this position is perfect for you.

Qualifications

• 5-8 years of experience in IT infrastructure management, preferably in education.
• Bachelor's degree in IT or related field with relevant certifications.

Responsibilities

• Design and maintain IT infrastructure, ensuring security and availability.
• Provide technical support and training to staff and students on tools.

Skills

Problem-solving skills

Analytical abilities

Communication skills

Technical support

Cybersecurity knowledge

Education

Bachelor’s degree in information technology

Tools

VMWare

Windows Server 2012

Cisco L2/L3 switches

Google Workspace

Microsoft 365

Learning Management Systems (LMS)

Job description

Direct message the job poster from Hill Spring International School

HR Manager at Hill Spring International School

Hill Spring International School is seeking a skilled and proactive IT Infrastructure/IT Services Incharge to oversee and manage the school’s IT systems, infrastructure, and services. The ideal candidate will ensure the seamless operation of all technology-related resources, support the academic and administrative staff, and enhance the learning environment through reliable and innovative IT solutions. This role requires a blend of technical expertise, problem-solving skills, and the ability to work collaboratively in an educational setting.

Qualifications and Skills:

Education: Bachelor’s degree in information technology, or a related field.

Certifications: CCNA, Microsoft Certified Professional, or equivalent.

Technical Skills: Proficiency in managing VMWare, Windows Client and Servers AD, Desktop and Laptop systems, Cisco L2/L3 switches, Enterprise Wireless systems and Firewall, Working with networking protocols such as TCP/IP, DNS, DHCP, VLAN, and cloud-based systems, Database systems such as SQL and other leading meta data storage technologies (e.g., Google Workspace, Microsoft 365). Practical experience of Windows Server 2012/ Windows 10 and above, Knowledge of cybersecurity tools and practices (firewalls, antivirus, etc.). Familiarity with educational software and out of classroom technologies (e.g., LMS, Teams, Google Classroom) and hardware (smartboards, CCTV and GPS tracking).

Soft Skills:

Strong problem-solving and analytical abilities.

Excellent communication skills to interact with non-technical staff, students, parents, and vendors.

Ability to work independently and as part of a team in a fast-paced environment.

Work experience: Minimum of 5-8 years of experience in IT infrastructure management or IT services, preferably in an educational institution.

Reporting:

IT Manager/ Managing Director

Job Responsibilities:

• IT Infrastructure Management: Design, implement, and maintain the school’s IT infrastructure, including servers, networks, ILLs, hardware, and software systems. Ensure high availability and security of Wi-Fi, LAN, and internet connectivity across the campus. Monitor and maintain IT assets such as computers, laptops, smartboards, and printers.
• Technical Support: Provide timely technical support to faculty, staff, and students for hardware, software, and network-related issues. Troubleshoot and resolve IT-related problems to minimize downtime and disruptions in teaching and administrative operations. Train teachers and staff on the effective use of educational technology tools and software.
• System Administration: Manage user accounts, permissions, and access controls for school systems (e.g., email, learning management systems, databases, Windows Server). Perform regular system backups, updates, and security patches to ensure data integrity and protection. Oversee the deployment and maintenance of educational software and applications used by the school.
• Cybersecurity and Data Protection: Implement and enforce IT security policies to safeguard sensitive school data (e.g., student records, financial information). Monitor systems for potential security threats and respond to incidents promptly. Ensure compliance with data protection regulations and school policies.
• Vendor Coordination and Procurement: Liaise with external vendors for procurement of IT hardware, software, and services. Recommend cost-effective solutions to enhance infrastructure and services. Oversee maintenance contracts and service agreements with third-party providers.
• Technology Integration in Education: Collaborate with teachers to integrate technology into the classroom, supporting digital learning initiatives. Maintain and troubleshoot audio-visual equipment and other tech tools used in classrooms and during events in the school designated Cafetorium. Stay updated on emerging educational technologies and propose upgrades as needed.
• Documentation and Reporting: Maintain accurate records of IT inventory, licenses, and warranties. Prepare reports on IT system performance, incidents, and improvement plans for school management. Document processes and create user manuals for staff and students as required.

Seniority Level:

Associate

Employment Type:

Full-time

Job Function:

Administrative and Information Technology

Industries:

Higher Education and Education