IT-System Specialist Intern-1
Alten
3 days ago
Be an early applicant
A complete application in a minute
Tailored resume and cover letter, ready to send.
Get past ATS filters
Job summary
Alten in Bengaluru seeks an IT Department Systems Specialist/Associate Engineer/Sr. Systems Specialist to manage user onboarding/offboarding, OS deployment via SCCM, asset readiness, and ITIL-based incident handling.
The role covers hardware/software troubleshooting, asset lifecycle, and project-based asset segregation, with a focus on policy adherence and continuous learning. The position involves coordinating with vendors for HW/SW upgrades, performing backups, audits, and ITSM ticket
Responsibilities
- User onboarding & offboarding management
- Ensure asset readiness by installing operating systems via SCCM and basic software installation
- Ensure the checklist is followed and confirm the system is hardened
- Handling of L1 & L2 tickets within the targeted SLA
- Configuring customer-specific tools and accesses
- Troubleshooting and fixing HW & SW related issues by coordinating with vendors if required
- Upgradation of HW & SW when required
- User data backup
- Performing periodic audits for HW & SW assets
- Network printer installation and troubleshooting
- Asset tracking and managing the asset inventory
- Management of asset life cycle
- Ticket management in ITSM ticketing tool based on ITIL standards
- Troubleshooting non-compliant systems of SCCM, In-tune, Endpoint & patch
- Ensuring IT asset segregation on a project-wise basis
- Installation of operating systems, hardware, and software
- Adherence to IT&IS policies and processes
- Basic troubleshooting of IT software & hardware
- Learning and troubleshooting new tools and services
- Understanding user problems and resolving issues within the defined SLA
- Ready to adopt any new technology
- Asset inventory management
- Ensuring IT asset segregation on a project-wise basis.
Job description
Job Description – IT Department Systems Specialist/Associate Engineer/Sr. Systems Specialist
- User onboarding & offboarding management
- Ensure asset readiness by installing operating systems via SCCM and basic software installation
- Ensure the checklist is followed and confirm the system is hardened
- Handling of L1 & L2 tickets within the targeted SLA
- Configuring customer-specific tools and accesses
- Troubleshooting and fixing HW & SW related issues by coordinating with vendors if required
- Upgradation of HW & SW when required
- User data backup
- Performing periodic audits for HW & SW assets
- Network printer installation and troubleshooting
- Asset tracking and managing the asset inventory
- Management of asset life cycle
- Ticket management in ITSM ticketing tool based on ITIL standards
- Troubleshooting non-compliant systems of SCCM, In-tune, Endpoint & patch
- Ensuring IT asset segregation on a project-wise basis
- Installation of operating systems, hardware, and software
- Adherence to IT&IS policies and processes
- Basic troubleshooting of IT software & hardware
- Learning and troubleshooting new tools and services
- Understanding user problems and resolving issues within the defined SLA
- Ready to adopt any new technology
- Asset inventory management
- Ensuring IT asset segregation on a project-wise basis.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
