IT Administrator

Spritle; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

Spritle in Chennai is seeking an IT Administrator to monitor networks, troubleshoot LAN/Wi‑Fi issues, and provide end-user IT support. You will manage laptops, software licenses, and asset registers while coordinating with leadership to ensure timely task execution.

The role requires 0–2 years in IT administration, hands-on network experience, and strong documentation and communication skills to handle inquiries and maintain audit-ready records.

Qualifications

• 0 - 2 years of experience in IT administration or a similar role
• Hands-on experience with LAN/Wi-Fi setup, troubleshooting, and network monitoring
• Proficient in managing IT assets, software licenses, and maintaining digital asset registers
• Familiar with helpdesk/ticketing tools and P1/P2/P3 incident prioritization
• Experience with Microsoft OS and basic software license management
• Strong ownership mindset with the ability to work closely with leadership and execute tasks with minimal follow-up
• Detail-oriented with a habit of maintaining accurate logs, records, and audit-ready documentation
• Good communication skills to handle employee queries promptly and professionally

Responsibilities

• Monitor network performance and ensure minimal downtime
• Troubleshoot hardware, software, LAN/Wi-Fi issues
• Provide IT support to employees (systems, login, access, etc.)
• Manage IT assets, including laptops, peripherals, and inventory
• Track and maintain software licenses (Microsoft OS, etc.)
• Handle laptop warranty tracking and vendor coordination
• Respond to user queries via email or ticketing tools within SLA
• Prioritize and resolve issues based on P1 / P2 / P3 severity
• Maintain logs of issues, resolutions, and recurring problems
• Maintain a digital asset register for IT and non-IT assets
• Ensure proper tagging and tracking of all assets
• Keep records updated for audits and internal tracking Stakeholder Alignment
• Work closely with leadership and ensure timely execution of tasks
• Adhere to directions and priorities set by the Founder and leadership team
• Maintain accountability and responsiveness in all assigned responsibilities

Skills

Network monitoring

LAN/Wi-Fi setup

IT asset management

Software license management

Helpdesk tools

Incident prioritization (P1/P2/P3)

Documentation & logs

Communication skills

Tools

Ticketing system

Microsoft OS

Job description

• Monitor network performance and ensure minimal downtime
• Troubleshoot hardware, software, LAN/Wi-Fi issues
• Provide IT support to employees (systems, login, access, etc.)
• Manage IT assets, including laptops, peripherals, and inventory
• Track and maintain software licenses (Microsoft OS, etc.)
• Handle laptop warranty tracking and vendor coordination
• Respond to user queries via email or ticketing tools within SLA
• Prioritize and resolve issues based on P1 / P2 / P3 severity
• Maintain logs of issues, resolutions, and recurring problems
• Maintain a digital asset register for IT and non-IT assets
• Ensure proper tagging and tracking of all assets
• Keep records updated for audits and internal tracking Stakeholder Alignment
• Work closely with leadership and ensure timely execution of tasks
• Adhere to directions and priorities set by the Founder and leadership team
• Maintain accountability and responsiveness in all assigned responsibilities

Desired Candidate Profile

• 0 - 2 years of experience in IT administration or a similar role
• Hands-on experience with LAN/Wi-Fi setup, troubleshooting, and network monitoring
• Proficient in managing IT assets, software licenses, and maintaining digital asset registers
• Familiar with helpdesk/ticketing tools and P1/P2/P3 incident prioritization
• Experience with Microsoft OS and basic software license management
• Strong ownership mindset with the ability to work closely with leadership and execute tasks with minimal follow-up
• Detail-oriented with a habit of maintaining accurate logs, records, and audit-ready documentation
• Good communication skills to handle employee queries promptly and professionally