IT Support & Systems Coordinator

2coms; Tiruppur; On-site; INR 420,000 - 640,000; Full time

Job summary

2coms in Udumalaipettai, India seeks an IT Support & Systems Coordinator to manage ERP systems, IT infrastructure, networks, CCTV surveillance, and cybersecurity. You will support end users and coordinate with vendors to ensure high uptime and smooth ERP adoption across departments.

The role requires 3+ years in ERP support or IT administration, with experience in manufacturing environments and CCTV maintenance. On-site position with collaboration across teams.

Qualifications

• Bachelor's degree in IT/CS/CE/ECE or related field.
• Minimum 3 years of experience in ERP support or IT administration.
• Experience in manufacturing/industrial environments preferred.
• Hands-on CCTV installation and maintenance experience.
• Strong knowledge of Windows Administration, Active Directory, networking, and cybersecurity.

Responsibilities

• Coordinate ERP implementation, support, testing, training, and user adoption.
• Provide first-level ERP troubleshooting and user support.
• Manage IT infrastructure including desktops, laptops, printers, servers, and software.
• Administer LAN/WAN, Wi‑Fi, routers, switches, firewalls, and network security.
• Install, configure, and maintain CCTV cameras and surveillance systems.
• Provide technical support for hardware, software, email, ERP, and network issues.
• Manage data backups, recovery, antivirus, and endpoint security.
• Maintain IT documentation, asset inventory, and SOPs.
• Coordinate with ERP vendors, hardware suppliers, and service providers.

Skills

ERP implementation

ERP support

IT Administration

CCTV maintenance

Windows Administration

Active Directory

Networking

Cybersecurity

LAN/WAN

VPNs/Firewalls

Backup & Recovery

Vendor Management

Helpdesk Support

Education

Bachelor's Degree in IT/CS/CE/ECE or related field

Tools

SAP/Microsoft Dynamics/Oracle ERP/Odoo/ERPNext/Tally Prime

Windows Server

IT Infrastructure Tools

Job description

Udumalaipettai, India | Posted on 08/17/2026

• Dial in Extension to connect with Recruiter 100/705

Job Description

Job Title: IT Support & Systems Coordinator

Job Description

We are looking for an experienced IT Support & Systems Coordinator to manage ERP systems, IT infrastructure, networks, cybersecurity, and CCTV surveillance operations in a manufacturing environment. The role involves supporting end users, coordinating with vendors, ensuring system uptime, and driving smooth ERP implementation and adoption across departments.

Key Responsibilities

• Coordinate ERP implementation, support, testing, training, and user adoption.
  
• Provide first-level ERP troubleshooting and user support.
  
• Manage IT infrastructure including desktops, laptops, printers, servers, and software applications.
  
• Administer LAN/WAN, Wi-Fi, routers, switches, firewalls, and network security.
  
• Install, configure, and maintain CCTV cameras, NVR/DVR systems, and surveillance infrastructure.
  
• Provide technical support for hardware, software, email, ERP, and network-related issues.
  
• Manage data backup, recovery, antivirus, endpoint security, and access controls.
  
• Maintain IT documentation, asset inventory, SOPs, and performance reports.
  
• Coordinate with ERP vendors, hardware suppliers, and service providers.
  

Requirements

• Bachelor's Degree in IT, Computer Science, Computer Engineering, Electronics & Communication, or related field.
  
• Minimum 3 years of experience in ERP support, ERP implementation, or IT Administration.
  
• Experience in manufacturing, engineering, industrial, or production environments preferred.
  
• Hands-on experience with CCTV installation and maintenance.
  
• Knowledge of ERP systems such as SAP, Microsoft Dynamics, Oracle ERP, Odoo, ERPNext, or Tally Prime.
  
• Strong understanding of Windows Administration, Active Directory, hardware troubleshooting, networking, and cybersecurity.
  
• Experience with LAN/WAN, routers, switches, VPNs, firewalls, and backup solutions.
  
• Excellent troubleshooting, communication, and coordination skills.
  

Preferred Skills:

ERP Implementation, IT Infrastructure Management, Network Administration, CCTV Surveillance, Active Directory, Windows Administration, Cybersecurity, Backup & Recovery, Vendor Management, Helpdesk Support.