IT Support - Intern

LezDo TechMed Private Limited; Kulasekaram; On-site; INR 89,280 - 167,400; Full time

Job summary

LezDo TechMed Private Limited is seeking an IT Support Intern in Kulasekaram, India. The role focuses on providing Level 1 support, troubleshooting hardware and software issues, and supporting system setup and IT asset management.

The internship offers exposure to enterprise IT operations, onboarding new staff, and documenting resolutions. Fresh graduates may apply; strong communication and a willingness to learn are valued.

Qualifications

• Eligibility: Any Graduate; Freshers can apply; Candidates with basic IT support knowledge will be preferred.
• Required Skills: Basic knowledge of computers, Windows OS, and troubleshooting; Networking fundamentals; Microsoft 365 tools; Good communication and interpersonal skills.
• Preferred Skills: Ticketing/helpdesk tools; Basic antivirus/endpoint security knowledge; Experience with IT support operations.

Responsibilities

• Provide first-level technical support for desktops, laptops, and software-related issues.
• Assist users with login, email, Microsoft 365, and basic network connectivity issues.
• Install and configure standard software applications and system updates.
• Support new employee onboarding activities such as laptop setup and account configuration.
• Log, track, and update IT support tickets in the helpdesk system.
• Maintain IT asset inventory including laptops, accessories, and peripherals.
• Perform routine system health checks and antivirus monitoring.
• Escalate unresolved or critical issues to the senior IT team.
• Maintain proper documentation of technical issues and resolutions.
• Follow company IT policies, processes, and security standards.

Job description

LezDo TechMed Private Limited | Full time

IT Support - Intern

Kulasekaram, India | Posted on 30/07/2026

We are looking for a motivated and enthusiastic IT Support Engineer Intern to join our IT team. The intern will provide Level 1 (L1) technical support to employees, assist in troubleshooting hardware and software issues, support system setup activities, and help maintain IT assets and documentation. This internship is an excellent opportunity for candidates who want to build a career in IT support and infrastructure.

Key Responsibilities

• Provide first-level technical support for desktops, laptops, and software-related issues
  
• Assist users with login, email, Microsoft 365, and basic network connectivity issues
  
• Install and configure standard software applications and system updates
  
• Support new employee onboarding activities such as laptop setup and account configuration
  
• Log, track, and update IT support tickets in the helpdesk system
  
• Maintain IT asset inventory including laptops, accessories, and peripherals
  
• Perform routine system health checks and antivirus monitoring
  
• Escalate unresolved or critical issues to the senior IT team
  
• Maintain proper documentation of technical issues and resolutions
  
• Follow company IT policies, processes, and security standards
  

Requirements

Required Skills

• Basic knowledge of computers, Windows OS, and troubleshooting
  
• Understanding of networking fundamentals (IP, DNS, Wi-Fi, LAN)
  
• Familiarity with Microsoft 365 tools (Outlook, Teams, Excel)
  
• Good communication and interpersonal skills
  
• Problem-solving attitude and willingness to learn
  
• Ability to work collaboratively in a team environment
  

Eligibility Criteria

• Any Graduate
  
• Freshers can apply
  
• Candidates with basic IT support knowledge will be preferred
  

Preferred Skills (Good to Have)

• Knowledge of ticketing/helpdesk tools
  
• Basic understanding of antivirus or endpoint security tools
  
• Experience in system formatting or software installation
  
• Hands-on experience in IT support operations
  
• Exposure to corporate IT infrastructure and processes
  
• Opportunity to work with experienced IT professionals
  
• Practical learning in troubleshooting and user support
  
• Potential opportunity for full-time employment based on performance