IT Support Engineer (Pharma GXP Environment)- Kadu, Gujarat

Axiom Technologies; India; Remote; INR 600,000 - 900,000; Full time

Benefits offered by this job

Bus facility

Job summary

Axiom Technologies is seeking an IT Infrastructure Engineer (Pharma Domain) to join our delivery team. The role provides on-site/on-call end-user support within a regulated pharma environment, ensuring timely, accurate service delivery and alignment with GxP requirements.

You will coordinate activities from simple tasks to complex plans, maintain SOPs and incident records, and work with site IT leads, vendors and stakeholders. Night shifts/flexibility and on-site presence are expected.

Qualifications

• Minimum 2+ years of relevant pharma IT experience.
• Strong understanding of IT infrastructure operations in pharma.
• GxP and GMP IT compliance knowledge.
• Willingness for 24/7 support including night shifts.

Responsibilities

• Coordinate activities from simple to complex plans.
• Provide on-site/on-call end-user support in a timely, accurate manner.
• Ensure optimal service delivery aligned with GxP requirements.

Skills

IT infrastructure

End-user support

SOPs/compliance

Communication skills

Tools

Servers

Networking

System monitoring

Job description

Job Summary

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. It is a role that coordinates activities, ranging from simple activities to more complex plans. This role will provide on-site/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Responsibilities

IT Infrastructure Engineer (Pharma Domain)

• Experience: Minimum 2+ years of relevant experience working in a pharmaceutical company or regulated pharma environment.
• Pharma Domain Knowledge: Strong understanding of IT infrastructure operations within the pharmaceutical industry.
• GxP Environment: Good knowledge and hands-on experience working in a GxP-regulated environment.
• Compliance Knowledge: Understanding of GxP, GMP, and IT compliance requirements applicable to pharmaceutical environments.
• Infrastructure Skills: Hands-on experience with IT infrastructure, servers, networking, end-user support, system monitoring, and troubleshooting.
• Documentation Processes: Familiarity with maintaining and following SOPs, work instructions, incident records, change records, and other compliance-related documentation.
• Communication Skills: Good communication and coordination skills to work effectively with site teams, IT leads, vendors, and business stakeholders.
• Preferred Experience: Candidates with prior experience supporting pharmaceutical manufacturing plants and IT infrastructure will be preferred.
• Flexible and ready for 247 support including night shifts
• Bus facility available at free of cost