IT Support Engineer (Pharma GXP Environment)- Ahemdabad, Gujarat

Axiom Technologies Pty Ltd.; Vadodara; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Bus facility available at free of cost

Job summary

Axiom Technologies Pty Ltd. is seeking a capable resource to coordinate IT activities from simple tasks to more complex plans. This role provides on-site/on-call assistance to end-users within the organization’s desktop computing environment to ensure optimal service delivery.

Ideal candidates have at least 2+ years in pharma IT, with strong knowledge of GxP environments, IT infrastructure, and compliance requirements. The role includes 24x7 availability and a bus facility option for staff.

Qualifications

• Minimum 2+ years of relevant experience in a pharmaceutical company or regulated pharma environment.
• Strong understanding of IT infrastructure operations within the pharmaceutical industry.
• Knowledge of GxP, GMP, and IT compliance requirements in pharma environments.

Responsibilities

• Provide on-site/on-call IT support to end-users in the desktop computing environment.
• Coordinate with site teams, IT leads, vendors, and business stakeholders.
• Ensure timely and accurate service delivery with adherence to SOPs and incident/change records.
• Be flexible for 24x7 support including night shifts.

Skills

IT support

Pharma IT

GxP knowledge

IT infrastructure

Job description

Axiom Technologiesis a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about our work. We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsiblities

• Experience:Minimum 2+ years of relevant experience working in a pharmaceutical company or regulated pharma environment.
• Pharma Domain Knowledge:Strong understanding of IT infrastructure operations within the pharmaceutical industry.
• GxP Environment:Good knowledge and hands-on experience working in a GxP-regulated environment.
• Compliance Knowledge:Understanding of GxP, GMP, and IT compliance requirements applicable to pharmaceutical environments.
• Infrastructure Skills:Hands-on experience with IT infrastructure, servers, networking, end-user support, system monitoring, and troubleshooting.
• Documentation & Processes:Familiarity with maintaining and following SOPs, work instructions, incident records, change records, and other compliance-related documentation.
• Communication Skills:Good communication and coordination skills to work effectively with site teams, IT leads, vendors, and business stakeholders.
• Preferred Experience:Candidates with prior experience supporting pharmaceutical manufacturing plants and IT infrastructure will be preferred.
• Flexible and ready for 24*7 support including night shifts
• Bus facility available at free of cost