IT Support Engineer

Satguru It Solutions; India; On-site; INR 350,000 - 520,000; Full time

Job summary

Satguru IT Solutions is seeking a motivated Inside Sales Representative (ISR) to generate B2B leads and engage corporate clients for IT products and services. You will work to understand IT requirements, qualify opportunities, and create qualified sales opportunities for the sales team.

Key activities include multi-channel outreach (cold calling, email, WhatsApp, LinkedIn), targeting factories, corporates, schools, hospitals, hotels and IT companies, and maintaining CRM-driven pipelines.

Qualifications

• Generate B2B leads through cold calling, email, WhatsApp, LinkedIn and online research.
• Target companies across sectors like factories, corporates, schools, hospitals, hotels, warehouses and IT firms.
• Engage with IT Managers, Admin Managers, Purchase Managers, HR Heads and Business Owners.
• Understand customer IT requirements and tailor IT product/service offerings.
• Prepare quotations and proposals and follow up with prospects.

Responsibilities

• Qualify leads and schedule meetings/site visits for the sales team.
• Maintain daily activity and follow-up reports in CRM/Excel.
• Meet daily calling targets and contribute to monthly sales goals.
• Coordinate with Sales, Technical, Vendor and Operations teams for orders.
• Prepare and send quotations and proposals to prospects.

Skills

Lead generation

Cold calling

CRM usage

B2B sales

Communication & negotiation

Tools

LinkedIn

Microsoft Excel

CRM software

Job description

About the Role

Satguru IT Solutions is looking for a motivated and target-oriented Inside Sales Representative (ISR) to generate B2B leads, connect with corporate clients, understand their IT requirements and create qualified sales opportunities for the sales team.

Key Responsibilities

• Generate B2B leads through cold calling, email, WhatsApp, LinkedIn and online research.
• Target companies such as factories, corporates, schools, hospitals, hotels, warehouses and IT companies.
• Contact IT Managers, Admin Managers, Purchase Managers, HR/Admin Heads and Business Owners.
• Understand customer requirements for IT products and services.
• Promote and generate enquiries for:
• Laptops & Desktops
• Microsoft 365 & Software Licensing
• CCTV & Surveillance Solutions
• Networking & Wi-Fi Solutions
• Printers & Peripherals
• Servers, NAS & Storage
• Antivirus & Cybersecurity
• Cloud & IT Support Services
• Qualify leads and schedule meetings/site visits for the sales team.
• Prepare and follow up on quotations and proposals.
• Maintain regular follow-ups with prospects and existing customers.
• Maintain customer/lead information and sales pipeline in CRM/Excel.
• Achieve assigned daily calling, lead, meeting and monthly sales targets.
• Coordinate with Sales, Technical, Vendor and Operations teams for customer requirements.
• Maintain daily activity and follow-up reports.