Inside Sales Representative

Lauren Information Technologies; Bengaluru; On-site; INR 600,000 - 850,000; Full time

Job summary

Lauren Information Technologies is seeking an ISR to initiate meaningful conversations, qualify opportunities, and schedule high-quality meetings that convert into active sales engagements.

You will execute outbound outreach via calls, emails, and LinkedIn from prioritized account lists, personalize outreach based on account research, and maintain a steady cadence to drive conversions. Collaboration with Account Managers and coaching programs are part of the role.

Qualifications

• Excellent verbal communication and interpersonal skills required.
• Strong active listening and structured questioning abilities.
• Basic understanding of IT services, cloud, or technology solutions.
• 12 years of experience in inside sales, business development, or similar B2B roles.

Responsibilities

• Execute outbound outreach through calls, emails, and LinkedIn.
• Work from prioritized account lists aligned with regional and industry focus.
• Personalize outreach based on account-level research.
• Maintain a consistent follow-up cadence to drive conversions.
• Support partner-led or campaign-driven initiatives (AWS, Microsoft, IBM).
• Align closely with Account Managers and partner teams on outreach priorities.
• Follow up promptly on inbound and marketing-generated leads.
• Participate in ongoing coaching, enablement, and training programs.

Skills

Verbal communication

Interpersonal skills

Prospecting via phone/email/LinkedIn

Active listening

IT services knowledge

B2B inside sales

Tools

CRM software

Job description

Role Overview

The ISR role focuses on initiating meaningful customer conversations, qualifying opportunities, and scheduling high-quality meetings that convert into active sales engagements. Success in this role is measured by the quality of engagement, not just activity volume.

Key ResponsibilitiesOutbound & Account Engagement

• Execute outbound outreach through calls, emails, and LinkedIn.
• Work from prioritized account lists aligned with regional and industry focus.
• Personalize outreach based on account-level research.
• Maintain a consistent follow-up cadence to drive conversions.
• Support partner-led or campaign-driven initiatives (AWS, Microsoft, IBM).
  

Discovery & Qualification

• Conduct structured discovery calls to understand prospect challenges.
• Qualify opportunities based on fit, timing, and relevance.
• Clearly articulate the purpose and value of scheduled meetings.
  

CRM Hygiene & Reporting

• Maintain accurate records of all activities and follow-ups.
• Capture detailed call notes and defined next steps.
• Use CRM tools effectively for planning, tracking, and reporting.
  

Cross-Functional Collaboration

• Align closely with Account Managers and partner teams on outreach priorities.
• Follow up promptly on inbound and marketing-generated leads.
• Participate in ongoing coaching, enablement, and training programs.
  

Required Skills & Experience

• Excellent verbal communication and interpersonal skills.
• Confidence engaging prospects via phone, email, and LinkedIn.
• Strong active listening and structured questioning abilities.
• Basic understanding of IT services, cloud, or technology solutions.
• 12 years of experience in inside sales, business development, or similar B2B roles.
  

Learning & Growth Opportunities

• Continuous coaching and exposure to OEM-led sales motions.
• Clear progression paths into Senior ISR, Account Manager, or business development roles.