IT Support / Desktop Support E ...

Best Course News; Gurugram District; On-site; INR 300,000 - 400,000; Full time

Job summary

A technology company in Gurugram is looking for an IT Support/Desktop Support Engineer with 1-3 years of experience. The ideal candidate should be skilled in providing user support, troubleshooting hardware and software issues, and managing IT assets. They will assist with system setup, maintenance, and vendor coordination. Excellent communication and problem-solving skills are essential for success in this role.

Qualifications

• 1-3 years of experience in IT/Desktop Support.
• Knowledge of Windows OS, basic networking, and hardware troubleshooting.
• Good communication and problem-solving skills.

Responsibilities

• Provide user support via phone, email, and chat.
• Perform remote and desk-side troubleshooting for hardware, software, and network issues.
• Install, configure, and maintain computers, peripherals, and applications.
• Perform system maintenance, upgrades, and security updates.
• Manage IT assets and software licenses.
• Resolve common issues like password resets and network connectivity.

Skills

Technical assistance

User support

Hardware troubleshooting

Software troubleshooting

Communication skills

Problem-solving skills

Tools

Windows OS

Networking tools

Job description

#### IT Support / Desktop Support Engineer##### V&A Ventures LLP* Gurugram#### DescriptionJob Title: IT Support / Desktop Support EngineerCompany: V&A Ventures LLPExperience: 1–3 YearsSalary: ₹3–4 LPALocation: Gurugram\*Job Summary\*We are seeking an IT Support / Desktop Support Engineer to provide technical assistance for hardware, software, and network-related issues. The role involves user support, system setup, troubleshooting, and coordination with IT teams and vendors.\*Key Responsibilities\*Provide user support via phone, email, and chat.Perform remote and desk-side troubleshooting for hardware, software, and network issues.Install, configure, and maintain computers, peripherals, and applications.Perform system maintenance, upgrades, and security updates.Manage IT assets and software licenses.Resolve common issues such as password resets, email access, network connectivity, and hardware faults.Collaborate with internal IT teams and external vendors.\*Requirements\*1–3 years of experience in IT/Desktop Support.Knowledge of Windows OS, basic networking, and hardware troubleshooting.Good communication and problem-solving skills.Best RegardsPlacement Team#### Role and Responsibilities* Provide user support via phone, email, and chat. Perform remote and desk-side troubleshooting for hardware, software, and network issues. Install, configure, and maintain computers, peripherals, and applications. Perform system maintenance, upgrades, and security updates. Manage IT assets and software licenses. Resolve common issues such as password resets, email access, network connectivity, and hardware faults. Collaborate with internal IT teams and external vendors.| Designation | : | IT Support / Desktop Support Engineer || Work experience | : | 1-3 |### Skills: