IT Solution Expert/ Service Management/AI/Cloud

Siemens; Maharashtra; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Siemens in Pune is seeking an IT Solution Expert in Service Management with a focus on AI and Cloud technologies. You will be the customer key contact for governance-unit IT services, working in international, agile teams to deliver service and application management.

You’ll analyze future needs and propose AI-driven IT solutions, collaborating with internal and external partners to implement and maintain the IT landscape.

Qualifications

• 8-10 years total IT experience with 5+ years in Cloud, AI, and digitalization.
• Bachelor’s or Master’s degree in Computer Science, Business Informatics, or related field.
• Strong motivation to learn new technologies and domains.
• Hands-on knowledge of AI, Snowflake, automation, and cloud platforms.

Responsibilities

• Be the customer key contact for IT services for governance units in Germany (Siemens HQ).
• Work in international, agile, self-organized teams.
• Provide service management and application management on a technical level.
• Analyze future business needs with specialists and propose IT solutions to customers.
• Collaborate with internal teams or external partners to implement, configure and maintain IT solutions.

Skills

Cloud

AI

Service Management

Agile

ITIL

Requirements Engineering

Data-driven solutions

English communication

German (plus)

Education

Bachelor's or Master's in CS/BI/related

Tools

Snowflake

Automation

Cloud platforms

Job description

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: IT Solution Expert/ Service Management/AI/Cloud

You’re excited to build on your existing expertise, including :

• Together with our team, you are customer key contact for dedicated IT services provided for governance units in Germany (Siemens HQ).
• You will work in international, agile, self-organized teams.
• You will do service management and sometimes also application management on a technical layer.
• Analyze the future business needs together with specialists and come back to the customer with possible future IT solutions.
• In collaboration with our internal team or external partners, you (let) implement, configure and maintain dedicated IT solutions.
• The existing special IT landscape for governance units must be continuously improved.

What You’ll Need To Succeed

• 8-10 years of total IT experience, with 5+ years of relevant experience in Cloud, AI, and digitalization.
• Bachelor’s or Master’s degree in Computer Science, Business Informatics, or a related field.
• Strong motivation to learn new technologies and domains.
• Hands-on knowledge of modern technologies such as AI, Snowflake, automation, and cloud platforms.
• Proven experience in service management and application management.
• Strong digitalization background, including automation, AI, and data-driven solutions.
• Familiarity with ITIL, Agile, and project management methodologies.
• Experience in requirements engineering, IT solution development, and implementation with a customer-focused mindset.
• Excellent collaboration and interpersonal skills to work effectively with internal teams and stakeholders.
• Very good English communication skills; German is a plus, but not required.

Create a better TomorrowWithUs!

This role, based in Pune, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.