IT Service Management Associate

Accenture; Hyderabad; On-site; INR 450,000 - 650,000; Full time

Job summary

Accenture in Hyderabad seeks an IT Service Management Associate to support sales enablement and incident management. The role involves transforming sales into a digital, B2B revenue engine and supporting back-end sales operations with reports and dashboards.

You will equip the sales teams with content, training, and data to drive activity and ensure smooth process execution in a professional services setting.

Qualifications

• Must have basic understanding of sales enablement and incident management processes.
• Role requires ability to work with sales teams to enable efficiency and data-driven activity.
• Candidates should have graduated and be ready for a professional services environment.

Responsibilities

• Transforming sales to become a future-ready and digital B2B revenue engine.
• Backend sales operations maintaining and creating sales reports dashboards.
• Equip sales teams with the right content, training, and data to drive sales activity.

Skills

Sales Enablement

Incident Management

Education

Any Graduation

Job description

Job Description

Skill required: Sales Operations - Sales Enablement

Designation: IT Service Management Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

• Transforming sales to become a future-ready and digital B2B revenue engine.
• Backend sales operations maintaining and creating sales reports dashboards.
• Equip sales teams with the right content, training, and data to drive sales activity.

What are we looking for?

• Primary skill - Sales Enablement - P1
• Secondary skill - Incident Management - P1

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
• Please note that this role may require you to work in rotational shifts.
• Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Requirements