Inside Sales Assoc Manager

Accenture; India; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Accenture is seeking an Inside Sales Assoc Manager in India to transform sales into a digital B2B revenue engine. You will lead a team, manage client relations, and drive operational strategies. The ideal candidate should have 10-14 years of experience, strong analytical skills, and expertise in advertising sales.

This role offers an opportunity to work in a dynamic environment with significant career growth potential. We value emotional resilience, creativity, and effective communication.

Qualifications

• 10 to 14 years of experience required.
• Experience working against assigned quotas and exceeding targets.

Responsibilities

• Lead and support a team, setting expectations and providing coaching.
• Determine operational strategies and establish quality and service standards.
• Conduct hiring, training, and performance reviews for employees.
• Liaise with clients to deliver requested services.
• Generate regular reports on metrics and KPIs.

Skills

Strong coping skills

Emotional resilience

Stress management

Strong analytical skills

Excellent verbal communication

Excellent written communication

Conflict resolution

Time management

Financial acumen

Creativity and innovation

People management

CRM system experience

Experience in advertising sales

Education

Any Graduation

Job description

Skill required: Digital Inside Sales - Inside Sales

Designation: Inside Sales Assoc Manager

Qualifications: Any Graduation

Years of Experience: 10 to 14 years

What would you do?

Transforming sales to become a future‑ready and digital B2B revenue engine. Digital Inside Sales involves selling products or services remotely using digital tools and platforms. This includes activities like email marketing, social media outreach, and virtual meetings. The goal is to reach and engage potential customers without face‑to‑face interactions. It allows sales teams to efficiently manage leads, close deals, and build customer relationships online. This approach is cost‑effective and scalable, making it ideal for modern sales strategies.

Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre‑sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.

What are we looking for?

• Strong coping, emotional resilience, and stress‑management skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Problem‑solving & Decision Making – Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues. Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization and stakeholders.
• Communication – Excellent verbal and written communication skills to convey ideas, instructions, and information clearly.
• Conflict resolution – Proficiency in resolving conflicts and handling difficult situations with diplomacy and professionalism.
• Adaptability – Comfort synthesizing and analyzing information from multiple streams. Show agility while managing changing circumstances, adapt to new technologies, and navigate through evolving business environments.
• Relationship building.
• Time Management.
• Financial Acumen.
• Creativity and Innovation.
• People Management.
• Experience in advertising sales, media account management, successful client engagement & consistent business growth.
• Experience working against an assigned quota with a desire to exceed sales targets or sales KPIs.
• Experience in providing strategic advice to help advertisers get the best return on advertising investments.
• Ability to assess customer needs and successfully pitch on value propositions.
• Ability to communicate effectively across various levels, including senior marketing leaders.
• Flexibility in switching between duties and assignments as per requirement.
• Experience working with CRM systems.
• Dependable, reliable with strong work ethic and time management skills.

Roles and Responsibilities

• Team Management – Lead and support a team, setting clear expectations and providing ongoing coaching and feedback. Foster a collaborative and inclusive team environment that encourages open communication and professional growth.
• Business Operator – Determines operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/benefit analyses. Defining user requirements; establishing production, quality, and customer‑service standards; contributing information and analysis to the organization. Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing & completing action plans; driving process improvement initiatives & quality assurance programs.
• Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Liaise with clients and deliver client asks.
• Coaching and mentoring supervisors to enable them to effectively manage their teams.
• Conduct weekly/monthly/quarterly reviews with supervisors.
• Policy Adherence – Collaborate with relevant stakeholders to ideate. Drive the right team culture & ensure process compliance.
• Performance Reporting and Analysis – Generate regular reports on metrics, trends, and key performance indicators (KPIs). Utilize data‑driven insights to improve DIS review processes and identify areas for enhancement.
• Risk Management – Identify potential risks and proactively implement measures to mitigate these risks. Stay informed about industry best practices and evolving challenges.
• Cross‑functional Collaboration – Collaborate with other teams to align review practices with broader company objectives.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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