it Service Desk Engineer

PC Solutions; India; On-site; INR 200,000 - 300,000; Full time

Job summary

PC Solutions is hiring a fresher with strong communication skills to join our technical support team in India. The role focuses on diagnosing basic hardware and software issues, understanding Windows OS, Windows Server or Linux basics, and using ticketing tools to manage incidents.

Ideal candidates include BCA, B.Tech or technical graduates who are eager to learn, work collaboratively, and develop problem-solving abilities while providing reliable support to customers.

Qualifications

• Fresher with good communication skills.
• BCA, B.Tech, Technical Graduate preferred.

Responsibilities

• Fresher with Good Communication skill can apply.
• Basic knowledge of Windows operating systems; basic understanding of Windows Server or Linux; knowledge of computer hardware, networking and troubleshooting fundamentals; basic knowledge of ticketing tools and incident management; good communication and problem-solving skills; willingness to learn new technologies and work in a team.

Skills

Windows OS knowledge

Windows/Linux basics

Hardware & networking

Ticketing tools

Communication & problem solving

Willingness to learn & teamwork

Education

BCA / B.Tech / Technical Graduate

Job description

Role & responsibilities

Fresher with Good Communication skill can apply

BCA ,B.TECH, Technical Graduate should prefer

• Basic knowledge of Windows operating systems.
• Basic understanding of Windows Server or Linux.
• Knowledge of computer hardware, networking, and troubleshooting fundamentals.
• Basic knowledge of ticketing tools and incident management.
• Good communication and problem-solving skills.
• Willingness to learn new technologies and work in a team.

Preferred candidate profile

Education Graduate (preferred technical)