IT & Data Product Analyst SCP

Infosys; Hyderabad; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Infosys in Hyderabad seeks an IT & Data Product Analyst for the Supply Chain domain. You will translate stakeholder needs into measurable product outcomes, and support the Product Owner in prioritisation and delivery across multi-team setups.

The role requires 9–10 years of experience, strong business analysis skills, and deep knowledge of Supply Chain processes. Global stakeholder exposure and transformative initiatives are part of this large-scale programme.

Qualifications

• Experience in business analysis with user stories and acceptance criteria.
• Deep understanding of end-to-end Supply Chain processes and digital products.
• Ability to translate data into actionable insights and recommendations.
• Experience with backlog refinement, prioritisation, and user acceptance testing.
• Excellent stakeholder facilitation and cross-functional collaboration.
• Ability to map processes and clarify complex business rules.
• Strong communication with business, architecture, data and delivery teams.
• Proven problem-solving, detail orientation and collaborative mindset.

Responsibilities

• Understand end-user needs and define business requirements.
• Gather and refine requirements with the Product Owner and team.
• Communicate product vision and align stakeholders across units.
• Analyze data to identify patterns and inform decisions.
• Support testing, validation and release readiness.
• Monitor product performance and drive continuous improvement.

Skills

Business analysis

Requirements engineering

End-to-end SCM knowledge

Data analysis & insights

Backlog refinement

Process mapping

Stakeholder communication

Cross-functional collaboration

Problem solving & detail

Multi-team coordination

Education

Bachelor's/Master's in SCM/IT/Engineering

Tools

Agile methods

Analytics/Visualization tools

APIs & integrations

Enterprise platforms

Job description

IT & Data Product Analyst - Supply Chain

About the Role:

The IT & Data Product Analyst - Supply Chain understands end-user and business needs and supports the Product Owner in turning the product vision into practical, prioritised and measurable product outcomes. The role connects Supply Chain stakeholders with product and delivery teams by gathering and structuring requirements, analysing data, refining acceptance criteria, supporting risk management and monitoring product performance. It helps maximise value creation, user adoption, product effectiveness and continuous improvement across the Supply Chain product landscape

Location | Experience | How to Apply:

Location: Hyderabad

Experience: 9-10 Years

Global stakeholder exposure

Opportunity to be part of a large-scale transformation journey

Good to have experience in consumer goods, manufacturing, retail, or related industry domains

Technical Skills Required

Must have

• Strong business analysis and requirements-engineering skills, including user stories and acceptance criteria.
• Good understanding of end-to-end Supply Chain processes and the role of digital products in supporting them.
• Ability to analyse data, identify patterns and translate findings into actionable business insights.
• Experience with backlog refinement, prioritisation, functional validation and user acceptance testing.
• Ability to map processes, clarify business rules and structure complex information.
• Excellent stakeholder communication, workshop facilitation and relationship-management skills.
• Ability to communicate effectively with business, product, architecture, data and technical delivery teams.
• Strong problem-solving, critical-thinking and attention-to-detail capabilities.
• Collaborative, user-centric, value-oriented and continuous-improvement mindset.
• Ability to work effectively in a complex, multi-team and multi-vendor environment.

Good to have

• Experience with Agile product management and delivery practices.
• Knowledge of Supply Chain Planning, Logistics, Manufacturing, Customer Service, Quality or Procurement processes.
• Experience with analytics, reporting or visualisation tools and common data concepts.
• Familiarity with enterprise platforms, APIs, integrations and master-data concepts.
• Experience supporting product adoption, change management or business readiness
• Bachelor's or Master's degree in Supply Chain, Business, IT, Data, Engineering or a related field.
• 5+ years in product analysis, business analysis, Supply Chain digital solutions or enterprise delivery.
• Proven experience translating stakeholder needs into clear requirements and supporting product delivery in a complex organisation.
• Relevant business analysis, Agile, product management, data analytics or Supply Chain certification is an advantage.

Key Responsibilities

1. End-user understanding and business analysis

• Build a strong understanding of Supply Chain processes, user journeys, pain points and expected business outcomes.
• Engage end users and business stakeholders through interviews, workshops, observations and feedback sessions.
• Translate business needs into clear problem statements, use cases, process requirements and product requirements.
• Document current and target processes, business rules, dependencies and impacts where relevant.
• Ensure that requirements are traceable to agreed business value and user outcomes.

2. Requirement gathering, refinement and prioritisation

• Collaborate with the Product Owner to gather, structure, validate and prioritise requirements.
• Create and maintain product requirements, user stories, functional specifications and supporting documentation.
• Support backlog refinement by clarifying scope, assumptions, dependencies, constraints and expected outcomes.
• Help define and refine acceptance criteria so requirements are testable, complete and ready for delivery.
• Assess change requests and support analysis of business value, urgency, effort, risk and impact.

3. Product communication and stakeholder alignment

• Help the Product Owner communicate the product vision, business needs, priorities and expected benefits in language understood by all stakeholders.
• Act as a bridge between Supply Chain users, product management, solution architects, data teams, developers, testers and delivery partners.
• Prepare clear materials for decision-making, refinement sessions, governance forums, demonstrations and user engagement.
• Maintain stakeholder alignment on scope, priorities, decisions and changes.
• Support communication with stakeholders to deepen understanding of their needs, concerns and expectations.

4. Data analysis and insight generation

• Collect, validate and analyse relevant product, process and user data to support product decisions.
• Identify patterns, trends, correlations, exceptions and root causes that can inform product strategy and prioritisation.
• Define and monitor product indicators in collaboration with the Product Owner and business stakeholders.
• Translate analysis into concise insights, recommendations and improvement opportunities.
• Support data quality assessment and clarify analytical definitions and business rules used by the product.

5. Delivery, testing and release readiness

• Support delivery teams throughout solution design, build and configuration by clarifying requirements and expected outcomes.
• Collaborate with testing and business teams to define test scenarios and support functional validation and user acceptance testing.
• Validate delivered functionality against agreed requirements and acceptance criteria.
• Support demonstrations, release readiness, user documentation and handover activities.
• Capture defects, gaps and enhancement opportunities and help prioritise the required follow-up.

6. Risk, dependency and change management

• Support the Product Owner in identifying, assessing and mitigating risks that may affect product success.
• Identify dependencies across Supply Chain processes, data, integrations, systems and delivery teams.
• Maintain visibility of assumptions, constraints, issues and decisions affecting requirements or product outcomes.
• Support change-impact analysis and contribute to adoption and business-readiness activities.
• Escalate unresolved requirement, data or stakeholder issues through the appropriate governance channels.

7. Product performance and continuous improvement

• Analyse product effectiveness, usage, adoption, user satisfaction and business outcomes.
• Identify improvement opportunities and recommend actions to enhance product value, usability, effectiveness and profitability.
• Actively seek feedback from stakeholders, team members and end users.
• Convert feedback and performance insights into actionable backlog items and improvement proposals.
• Support post-release reviews and ensure lessons learned are incorporated into future product iterations.