IT - Operation Manager

Jobless; Hyderabad; On-site; INR 1,800,000 - 3,400,000; Full time

Job summary

Jobless seeks a seasoned IT leader to steer the IT department, plan operations, and coordinate resources across networks, data centers, servers, and devices. You will work with stakeholders to define business and systems requirements, oversee infrastructure planning and development, and ensure compliance with data privacy laws while aligning IT with organizational goals.

This role demands strategic thinking, effective vendor management, and strong project management to deliver reliable, scalable

Qualifications

• University degree in computer science or information systems.
• 12+ years of related work experience.
• Strong technical knowledge of networks and operating systems.
• Experience in IT infrastructure planning and development.
• Knowledge of data privacy practices and laws.

Responsibilities

• Lead IT department operational planning and projects and organize and negotiate the allocation of IT resources.
• Work with stakeholders to define business and systems requirements for new technology implementations.
• Ensure the efficient utilization of IT resources – including personnel and equipment – across the organization.
• Oversee all reports and documentation related to network and systems operations.
• Develop maintenance schedules for network and systems equipment.
• Conduct system feasibility studies and testing.
• Develop and implement all functional policies and procedures, including those for network architecture, standards, purchasing, and service provision.

Skills

IT leadership

Network infrastructure

Project management

Budget planning

Vendor management

Policy development

Education

University degree in computer science or information systems or equivalent 12+ years related work experience

Job description

Essential Functions

• Lead IT department operational planning and projects and organize and negotiate the allocation of IT resources.
• Work with stakeholders to define business and systems requirements for new technology implementations.
• Ensure the efficient utilization of IT resources – including personnel and equipment – across the organization.
• Oversee all reports and documentation related to network and systems operations.
• Develop maintenance schedules for network and systems equipment.
• Conduct system feasibility studies and testing.
• Develop and implement all functional policies and procedures, including those for network architecture, standards, purchasing, and service provision.

Position Qualifications

Education:

• University degree in the field of computer science or information systems or equivalent 12+ years related work experience.

Requirements

Experience:

• Strong technical knowledge of network and PC operating systems.
• Strong technical knowledge of current network hardware, protocols, and standards.
• Extensive application support experience.
• Extensive knowledge of programming languages.
• Proven experience in IT infrastructure planning and development.
• Excellent understanding of the organization’s goals and objectives.
• In-depth knowledge of applicable data privacy practices and laws.
• Strong understanding of human resource management principles, practices, and procedures.
• Strong understanding of project management principles.

Skills:

General:

• Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including networks, data centers, servers, PCs, operating systems, and associated hardware.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Approve purchase of equipment and supplies in order to meet operational requirements of the business.
• Analyze existing operations and make recommendations for the improvement and growth of the network infrastructure and IT systems.
• Conduct research and remain current with the latest technologies and solutions in support of procurement efforts.
• Develop requests for proposals.

Administrative & Compliance skills:

• Practice asset management for IT hardware, software, and equipment.
• Manage operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
• Oversee operations-related projects and project portfolio.
• Assist in the provisioning of end-user services, including help desk and technical support services.