IT Operations & Admin Executive

Keka Technologies Private Limited; Coimbatore District; On-site; INR 540,000 - 720,000; Full time

Job summary

Keka Technologies Private Limited is seeking an IT Operations & Admin Executive in Coimbatore to manage user lifecycle, identity & access, endpoints, and daily IT operations across Microsoft 365 and SaaS tools. The role also covers general office administration to support a secure, smooth end-user experience.

Ideal candidates have 2–4 years of IT Operations/Administration, strong hands-on Microsoft 365 and Entra ID experience, and a good grasp of IAM (SSO, MFA, RBAC).

Qualifications

• Two to four years of IT Operations/IT Administration experience.
• Strong hands-on experience with Microsoft 365 & Entra ID.
• Solid understanding of IAM concepts: SSO, MFA, RBAC.
• Experience managing Windows and Mac environments.
• Familiarity with SaaS tools, endpoint management, and MDM.

Responsibilities

• Manage onboarding and offboarding across Microsoft 365 and SaaS tools.
• Administer Microsoft Entra ID (MFA, RBAC, SSO, CA).
• Provide L1/L2 IT support for hardware, software, and access issues.
• Manage SaaS apps, SSO integrations, and license optimization.
• Automate workflows using PowerShell / scripting.
• Ensure security, compliance, and zero access leakage.
• Support basic network operations (Wi‑Fi, VPN, connectivity).
• Maintain IT docs, SOPs, and access records.
• Handle IT & office asset inventory; support procurement and audits.
• Onboard/offboard new hires (laptops, kits, IDs).
• Coordinate vendors and facilities; manage day-to-day admin tasks.

Skills

Microsoft 365

Entra ID

IAM concepts

Windows & Mac management

SaaS tools

PowerShell

Networking fundamentals

Office administration

Attention to detail

Tools

PowerShell

Microsoft Entra ID

Job description

Location: Coimbatore · Experience: 2–4 years

Role Overview

We're looking for an IT Operations & Admin Executive to manage user lifecycle,

identity & access, endpoints, and day-to-day IT operations across Microsoft 365 and SaaS tools — while also owning general office administration. The role is central to secure access, smooth IT operations, and a strong end-user experience.

Key Responsibilities

IT Operations

• Manage onboarding and offboarding across Microsoft 365 and SaaS tools
• Administer Microsoft Entra ID (MFA, RBAC, SSO, Conditional Access)
• Provide L1/L2 IT support for hardware, software, and access issues
• Manage SaaS applications, SSO integrations, and license optimization
• Automate workflows using Power Automate / PowerShell / scripting
• Ensure security, compliance, and zero access leakage
• Support basic network operations (Wi-Fi, VPN, connectivity)
• Maintain IT documentation, SOPs, and access records

Admin Support

• Maintain IT & office asset inventory; support procurement and periodic audits
• Handle onboarding kit logistics for new hires (laptops, welcome kits, ID cards, etc.)
• Support Konfirmity compliance checks
• Manage day-to-day office administration — vendor coordination, facilities, supplies

Requirements

• 2–4 years of experience in IT Operations / IT Administration
• Strong hands-on experience with Microsoft 365 & Entra ID
• Solid understanding of IAM concepts (SSO, MFA, RBAC)
• Experience managing Windows & Mac environments
• Familiarity with SaaS tools, endpoint management, and MDM solutions
• Basic scripting knowledge (PowerShell or similar)
• Understanding of networking fundamentals
• Comfortable balancing hands-on technical work with day-to-day admin/office support

Good to Have

• Exposure to ITIL or structured ticketing practices

What We're Looking For

• Strong ownership and attention to detail
• Problem-solving mindset with a bias toward automation
• Ability to manage both IT operations and end-user/admin support
• Good communication and collaboration skills