IT Operation / Infrastructure Head.

Anlage Infotech; Mumbai; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

Anlage Infotech is seeking an Assistant Vice President IT Operations to lead comprehensive IT operations, architecture, and governance for critical enterprise systems in Mumbai. The role emphasizes cloud adoption, data center optimization, and robust security controls.

The candidate should bring extensive experience in ITIL/ITSM, disaster recovery planning, and cross-functional leadership across software/BPO environments.

Qualifications

• Minimum 18–25 years of overall IT experience.
• At least 10+ years in an IT operations leadership role in software/BPO environments.
• Bachelor of Engineering / B.Tech mandated.

Responsibilities

• Oversee IT operations strategy, governance, and service delivery for critical systems.
• Lead infrastructure architecture, cloud adoption, and data center optimization.
• Drive DR/BCP planning, capacity forecasting, and performance tuning.

Skills

IT leadership

Infrastructure design

Cloud & data center

IT governance

Capacity planning

Disaster recovery

End-user computing

Security & compliance

ITIL/ITSM

Education

B.E./B.Tech

Tools

SolarWinds

Nagios

Ansible

Terraform

PowerShell

Python scripting

Job description

Job title

Assistant Vice President IT Operations

Qualifications & Desired Skills

• Experience: 18yrs to 25 yrs
• Relevant experience – 10yrs+ as a IT Operations Leader in a Software/BPO company
• Education: B.E/BTech
• Strong understanding of data governance and IP protection for KPO operations.
• Strong experience with Cloud & on premise server Infrastructure.
• Competencies -Technical / Functional:

Infrastructure Architecture & Design

• Expertise in designing scalable, secure, and resilient IT infrastructure.
• Strong understanding of enterprise architecture frameworks.

Cloud Technologies

• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud migration strategies, hybrid cloud setups, and cost optimization.

Network & Security

• Proficiency in LAN/WAN, VPN, firewalls, load balancers, and network monitoring tools.
• Familiarity with network security protocols, intrusion detection/prevention systems, and zero-trust architecture.

Data Center & Server Management

• Experience with virtualization (VMware, Hyper-V), server provisioning, and storage solutions (SAN/NAS).
• Knowledge of high availability, disaster recovery, and backup strategies.

Monitoring & Automation

• Proficiency in infrastructure monitoring tools (e.g., SolarWinds, Nagios)
• Experience with automation tools (e.g., Ansible, Terraform, PowerShell, Python scripting)

IT Service Management (ITSM)

• Strong understanding of ITIL processes including incident, problem, change, and asset management.
• Experience with ITSM platforms

End-User Computing

• Oversight of desktop support, endpoint management, and VDI solutions.
• Familiarity with MDM tools and remote support technologies.

Compliance & Governance

• Knowledge of regulatory frameworks (e.g., ISO 27001, GDPR).
• Ability to implement and audit infrastructure controls and policies.

Capacity Planning & Performance Tuning

• Skills in forecasting infrastructure needs and optimizing system performance.

Disaster Recovery & Business Continuity

• Experience in designing and testing DR/BCP plans across critical systems.