IT Manager-Hotel Royal Orchid Bangalore

Royal Orchid Hospitality; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Royal Orchid & Regenta Hotels in Bengaluru seeks an IT professional to manage and maintain the hotel’s IT infrastructure, including servers, networks, and systems, ensuring smooth operation of PMS, POS, and related software.

The role involves safeguarding data, handling backups, applying security updates, troubleshooting across departments, and coordinating with external vendors to implement IT policies and upgrades.

Qualifications

• Must have experience in managing hotel IT infrastructure including servers, networks and systems.
• Ensure smooth functioning of PMS, POS software and other hotel systems.
• Handle network security, data backup and system updates; troubleshoot issues across departments.
• Coordinate with external vendors and service providers to implement IT policies and standards.

Responsibilities

• Manage and maintain hotel IT infrastructure (servers, networks, systems).
• Ensure smooth functioning of Property Management System (PMS), POS, and other hotel software.
• Handle network security, data backup, and system updates.
• Troubleshoot hardware and software issues across departments.
• Support front office, F&B, finance, and other teams with IT-related needs.
• Coordinate with external vendors and service providers.
• Implement IT policies, procedures, and best practices.
• Ensure compliance with data security and company standards.
• Monitor system performance and recommend upgrades.

Skills

IT infrastructure management

Network security

Troubleshooting IT systems

Vendor coordination

Tools

PMS

POS systems

Backup software

Security tools

Job description

About us

Royal Orchid & Regenta Hotels is one of India s leading and rapidly expanding hotel brands, offering luxurious accommodations and services for business and leisure travelers. With over 120 hotels and resorts across 65+ locations in India and abroad, the brand operates more than 6,000+ rooms in the luxury, upper mid-market, and budget categories. Renowned for its exceptional dining experiences and high-quality service, the brand has established a strong reputation in the hospitality industry. Supported by over 265,000 loyalty members, Royal Orchid is listed on both the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE).

Key Responsibilities

• Manage and maintain hotel IT infrastructure (servers, networks, systems)
• Ensure smooth functioning of Property Management System (PMS), POS, and other hotel software
• Handle network security, data backup, and system updates
• Troubleshoot hardware and software issues across departments
• Support front office, F&B, finance, and other teams with IT-related needs
• Coordinate with external vendors and service providers
• Implement IT policies, procedures, and best practices
• Ensure compliance with data security and company standards
• Monitor system performance and recommend upgrades

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.