EN - Hotel Information Technology_ Information Technology Manager

Radisson Collection; Hatgad; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Team member discounts: up to 53% off

Friends & family: 30% off

Food & beverage discounts

Job summary

Radisson Hotel Group is seeking an Information Technology Manager to lead security, maintenance, and strategic IT initiatives for its hotel IT team. The role focuses on ensuring robust IT procedures, system installations, and compliance while collaborating with business partners for readiness and KPI delivery.

This position emphasizes leadership, guest-service orientation, and integrity within a hospitality IT environment, supporting the Radisson Resort Saputara property and broader brand

Qualifications

• Proven experience in IT with strong problem-solving capabilities.

Responsibilities

• Overseeing the security, integrity, and maintenance of IT systems, ensuring robust IT procedures.
• Interact with business counterparts to drive readiness and contingency activities, system installations, and user acceptance of deliverables and KPIs.
• Develop and implement IT strategies; ensure performance of system software/hardware; enable strategic decisions.
• Understand IT system objectives and architecture to ensure controlled, auditable IT functions.
• Participate in negotiations for IT installations, service and maintenance agreements; manage licensing and upgrades.
• Build and maintain strong relationships with stakeholders.
• Review system performance per policy; provide recommendations to drive efficiency and value.
• Ensure compliance with legislation and due diligence; document for audits.

Skills

IT experience

Leadership

Guest service orientation

Creative problem solving

Integrity

Job description

Job Description:

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

As an Information Technology Manager, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

• Responsible for overseeing the security, integrity, and maintenance of IT systems, ensuring that systems are well maintained and IT procedures robust.
• Extensive interactions with business counterparts driving business readiness and contingency activities, system installations and liaison with business users for acceptance of deliverables, initiatives, and compliance KPI’s.
• Develops and implements IT strategies where objectives are communicated at all levels, the performance of system software and hardware is audited and reported upon to enables strategic business decisions to be made.
• Understands the overall objectives and architectural aspects of all IT systems to ensuring that all IT functions and disciplines are controlled, audited ensuring system efficiencies are attained.
• Participates in the negotiations for installations, service and maintenance agreements of all IT system, project managing the process and ensuring that licensing and upgrades are kept in date.
• Builds and maintains effective working relationships with all key stakeholders.
• Reviews and scrutinizes system performance, in accordance with company policy, providing recommendations that will drive efficiency and provide added value to the business.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Proven experience in IT with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplacethat’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.

Hotel Name: Radisson Resort Saputara