IT Manager

TGBPL TP India - IBU; Thane; On-site; INR 600,000 - 1,200,000; Full time

Job summary

TGBPL TP India - IBU is looking for an experienced IT specialist to manage various aspects of our IT platform and infrastructure. The role requires deep expertise in one specialized discipline and a thorough understanding of related areas. You will lead a team and drive the implementation of new solutions for complex projects.

This position is suitable for someone who can effectively coach and mentor others while ensuring compliance with policies and standards. Join us if you’re ready to make an impact!

Qualifications

• Experienced Specialist in one specialized discipline.
• Thorough understanding of related disciplines.

Responsibilities

• Drive development of new solutions for complex projects and processes.
• Serve as final decision maker and mentor in the area of expertise.
• Implement tactical direction and ensure appropriate policies are developed.

Job description

Job Description

General Information Technology work involves managing or performing work across multiple areas of an organization’s overall IT Platform/Infrastructure including analysis, development, and administration of:

• IT Systems Software, Hardware, and Databases
• Data & Voice Networks
• Data Processing Operations
• End User Technology & Software Support

Conducts cost/benefit analyses for proposed IT projects as input to the organization’s IT roadmap.

Responsibilities

Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities.

Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.

Ensures the implementation of short to medium term activities within the business area or support sub‑function in the context of the strategy for the department.

Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction.

Leads a team of Specialists, sometimes with several hierarchical levels, with full employee lifecycle responsibility.

Qualifications

• Experienced Specialist in one specialized discipline.
• Thorough understanding of related disciplines.

Teleperformance is an Equal Opportunity Employer.