It Infrastructure Specialist

Prevor; Mumbai; On-site; INR 450,000 - 750,000; Full time

Benefits offered by this job

International exposure with France

Learning and development opportunities

Ownership in a small, hands-on team

People-focused culture

Job summary

Prevor is seeking an IT professional to support its Indian operations and collaborate with the international IT team in France. The role covers IT support, infrastructure management and involvement in security, backups and upgrades across Windows, Linux and virtualized environments.

You will provide on-site and remote assistance, configure devices, manage user accounts, and help with documentation and user guidance. Fluency in English and a proactive, organized mindset are essential.

Qualifications

• 0-5 years hands-on infrastructure, networking and IT support experience.
• Strong problem-solving skills and a service-oriented mindset.
• Fluent spoken and written English for collaboration with Europe-based colleagues.
• Well-organized, proactive, curious and able to manage priorities.
• Motivated to learn, share ideas and work in a quality-driven environment.

Responsibilities

• Provide technical support remotely and on-site.
• Install, configure and maintain PCs, laptops, smartphones and IT equipment.
• Manage user accounts, email systems, access rights and IT inventory.
• Troubleshoot hardware, software and connectivity issues.
• Monitor and maintain servers, networks, VPNs and essential IT services.
• Support backups, system availability and infrastructure reliability.
• Configure and troubleshoot routers, switches and network connections.
• Contribute to security, updates and maintenance activities.
• Participate in hardware/software upgrades and international IT projects.
• Prepare documentation, activity reports and user guidance.
• Train colleagues and propose practical improvements to IT services.

Skills

Problem solving

Service mindset

English fluency

Organization

Proactivity

Tools

Windows OS

Windows Server

Linux

Hyper-V

VMware

Proxmox

Acronis

PowerShell scripting

Job description

YOUR ROLE

We are looking for a hands-on, proactive IT professional to support our Indian operations and work closely with the international IT team based in France. You will keep systems reliable, help colleagues resolve technical issues, and contribute to infrastructure improvements and international projects.

WHAT WILL YOU DO?

IT support & operations

• Provide technical support remotely and on-site.
• Install, configure and maintain PCs, laptops, smartphones and IT equipment.
• Manage user accounts, email systems, access rights and IT inventory.
• Troubleshoot hardware, software and connectivity issues.

Infrastructure & network management

• Monitor and maintain servers, networks, VPNs and essential IT services.
• Support backups, system availability and infrastructure reliability.
• Configure and troubleshoot routers, switches and network connections.
• Contribute to security, updates and maintenance activities.

Projects & continuous improvement

• Participate in hardware/software upgrades and international IT projects.
• Prepare documentation, activity reports and user guidance.
• Train colleagues and propose practical improvements to IT services.

AI: AN IMPORTANT PART OF THE JOB

We value IT professionals who use AI confidently, critically and responsibly to work more effectively.

• Use AI tools for troubleshooting, technical research and problem analysis.
• Apply AI to support PowerShell scripting, documentation and routine task automation.
• Identify opportunities to streamline repetitive IT work.
• Validate AI-generated answers before acting; protect confidential company data.
• You should know how to make AI a practical productivity tool.

YOUR TECHNICAL SKILLS

Systems & infrastructure

• Windows, Windows Server and Linux
• Virtualization: Hyper-V / VMware / Proxmox
• Backup configuration, monitoring and Acronis
• PowerShell scripting and user access administration

Networking

• TCP/IP, DHCP, DNS and email records (SPF, MX)
• Routers, switches and fibre-optic infrastructure
• IPsec VPN, MPLS and network troubleshooting

WHAT MAKES YOU A GOOD FIT?

• 0-5 years of hands-on infrastructure, networking and IT support experience.
• Strong problem-solving skills and a service-oriented mindset.
• Fluent spoken and written English for collaboration with colleagues in Europe.
• Well-organized, proactive, curious and comfortable managing priorities.
• Motivated to learn, share ideas and work in a quality-driven environment.

WHY JOIN HSE SOLUTIONS PREVOR?

• International exposure: collaborate with experienced IT colleagues in France.
• Learning and development: expand your skills through training and real projects.
• Ownership: make a visible contribution in a small, hands-on team.
• People-focused culture: integration, development, performance and serenity.