It Infrastructure Manager

Macmillan Publishers India Pvt Ltd.; Dadri; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

MPS Limited in India seeks an experienced Manager IT Infrastructure to oversee day-to-day IT operations, optimize costs, performance, and end-user satisfaction with minimal escalations.

The role requires deep expertise in server virtualization, cloud architecture, network topology, and IT governance. You will guide a technical team, manage assets, and ensure ISO27001/ITIL/GDPR compliance across the enterprise.

Qualifications

• UG/PG degree in Engineering/Technology or equivalent degree from a reputed institution
• 10-14 years of experience in Managing IT Infrastructure and IT Operation
• Higher level Microsoft/networking/information security qualification/accreditation
• Ability to work effectively & guide technical team members.
• Degree qualification in IT-related discipline
• Highly self-motivated; able to operate autonomously in a dynamic environment
• Strong oral and written communication skills.
• Ability to multitask
• Good time management skills.

Responsibilities

• Good knowledge/familiarity of Server Virtualization, clustering, consolidation as well as data Backup solutions.
• In-depth Knowledge of cloud architecture (IaaS, PaaS, SaaS), open-source implementation and Linux.
• In-depth knowledge of LAN/ WAN topology, protocols, VLANs, QOS, VPNs, TCP/IP, Routing, Switching and Firewall.
• In-depth knowledge of Server administration including AD, DHCP, DNS, WSUS, FTP, Proxy, Webserver etc. used in an IT enterprise environment.
• Good knowledge of standards and frameworks e.g., ISO27001, ISMS, QMS, PCI-DSS, ITIL, GDPR and ensuring compliance.
• Ensure that all processes, procedures, and policies of IT Operation are reviewed on time and up to date.
• Exposure to IT enterprise environment, including, using change management practices, incident management processes, and ownership of support cases opened/logged with the IT team and IT vendors.
• Hands-on experience in problem identification and resolution for industry-standard hardware platforms.
• Experience of log monitoring tools for servers and networks.
• Manage the BCP and DR requirement as per company policies for on-prem Infrastructure as well as Public/Private Cloud
• Excellent technical knowledge of server room environments including racks, structured and UTP cabling standards, Server room power distribution and management, cooling and physical security.
• Lead IT asset management to ensure assets full lifetime cycle value is achieved.

Skills

Active Directory

DHCP

DNS

VMware

Nutanix

Microsoft 365

Cloud Architecture

ITIL

ISO27001

Network Security

Vendor Management

Education

Engineering/Technology degree

10-14 years IT Infra experience

IT-related discipline degree

Tools

Dell Blade server

Nutanix Server

SCCM

WSUS

VPN/Firewall

MPLS/ILLO network circuits

Job description

Primary Duties & Responsibilities

We, at MPS Limited, are looking for Manager IT Infrastructure, who will be responsible for overall IT day-to-day operations to improve infrastructure costs, performance and end-user satisfaction with minimum escalation.

As a Manager IT Infrastructure - your primary responsibilities would include

• Good knowledge/familiarity of Server Virtualization, clustering, consolidation as well as data Backup solutions.
• In-depth Knowledge of cloud architecture (IaaS, PaaS, SaaS), open-source implementation and Linux.
• In-depth knowledge of LAN/ WAN topology, protocols, VLANs, QOS, VPNs, TCP/IP, Routing, Switching and Firewall.
• In-depth knowledge of Server administration including AD, DHCP, DNS, WSUS, FTP, Proxy, Webserver etc. used in an IT enterprise environment.
• Good knowledge of standards and frameworks e.g., ISO27001, ISMS, QMS, PCI-DSS, ITIL, GDPR and ensuring compliance.
• Ensure that all processes, procedures, and policies of IT Operation are reviewed on time and up to date.
• Exposure to IT enterprise environment, including, using change management practices, incident management processes, and ownership of support cases opened/logged with the IT team and IT vendors.
• Hands-on experience in problem identification and resolution for industry-standard hardware platforms.
• Experience of log monitoring tools for servers and networks.
• Manage the BCP and DR requirement as per company policies for on-prem Infrastructure as well as Public/Private Cloud
• Excellent technical knowledge of server room environments including racks, structured and UTP cabling standards, Server room power distribution and management, cooling and physical security.
• Lead IT asset management to ensure assets full lifetime cycle value is achieved.

Detailed Technical and Administrative skills

• Active Directory, DHCP, DNS, SFTP, SMTP
• Microsoft 365 portal
• Dell Blade server, Nutanix Server and VMWare
• Security updates deployment
• Knowledge of WSUS, SCCM
• Data backup, retention policies and restoration testing
• VLAN creation, SSL VPN Infra
• Commissioning and maintenance of MPLS and ILL network circuits
• Routing and switching (including Firewall configuration /management)
• Network commissioning, monitoring & support
• IT Security products i.e. Antivirus, IPS signatures, Forte Gate firewalls etc.
• Writing IT SOPs, procedures, and policies as per ISO standard
• Team management capabilities
• Documentation and computer system validation
• Software licensing knowledge, asset management and IT compliance
• Vendor management
• Hardware support, IT asset management & E- waste
• User & Role Management
• IT budget preparation
• Monthly IT report generation

Qualification

• UG/PG degree in Engineering/Technology or equivalent degree from a reputed institution
• 10-14 years of experience in Managing IT Infrastructure and IT Operation
• Higher level Microsoft/networking/information security qualification/accreditation
• Ability to work effectively & guide technical team members.
• Degree qualification in IT-related discipline
• Highly self-motivated; able to operate autonomously in a dynamic environment
• Strong oral and written communication skills.
• Ability to multitask
• Good time management skills.

Website

www.mpslimited.com