It Field Engineer

Rigved Technologies; Mumbai; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Fuel expenses

Training expenses

Job summary

Rigved Technologies is seeking an IT Field Engineer with 1+ years of networking experience to support Reliance Retail Outlets in Mumbai. The role requires visiting stores, handling PCs and printers, and coordinating with the regional IT team.

Candidates should have a bike, be willing to work on national holidays with double pay and public holidays with compensatory off, and travel up to 70% as needed.

Qualifications

• 1+ years of experience in networking.
• Experience with IT hardware and networking.
• Familiarity with IT peripherals such as printers.

Responsibilities

• Visit stores as per roster with no fixed weekends.
• Visit stores in all areas.
• Having personal vehicle (bike) is an advantage
• Work on National Holidays with double pay.
• Public Holiday work with compensatory off
• Provide outside IT support to Reliance Retail Outlets (Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment)
• Coordinate with Regional Coordinator for tasks and activities to be performed.
• Will perform Periodic Preventive Maintenance activities
• Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk
• Coordinate with Retail Helpdesk for ticket status and call closure
• Coordinate with Retail Helpdesk for Vendor related issues and elevate issues as may be required
• Coordinate with MSL logistics for spares availability
• Perform initial physical inventory verification and asset tagging and submit a report
• Carry out IMAC activity
• Will perform Rollout activity
• 50%-70% travelling will be there to cater services.
• Experience into Hardware & networking.

Skills

PC knowledge

Printer knowledge

Networking basics

Networking equipment

Job description

Role: - IT Field Engineer in to Networking

Payroll: - Rigved Technologies.

Module: Field Engineer

Location: Only Mumbai Candidates

Experience: 1+ years of experience in to Networking

Fuel Expenses- Yes

Train Expenses- Yes

Roles & Responsibilities

1. Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off.
2. Need to visit stores in all areas.
3. Having personal vehicle (bike) is an advantage
4. Working on National Holidays against which you shall be eligible for double pay.
5. Public Holiday will be working against which comp off will be provided
6. Provide outside support to Reliance Retail Outlets for all IT calls (Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment's).
7. Coordinate with Regional Coordinator for tasks and activities to be performed.
8. Will perform Periodic Preventive Maintenance activities
9. Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk
10. Coordinate with Retail Helpdesk for ticket status and call closure
11. Coordinate with Retail Helpdesk for Vendor related issues and elevate issues as may be required
12. Coordinate with MSL logistics for spares availability
13. Perform initial physical inventory verification and asset tagging and submit a report
14. Carry out IMAC activity
15. Will perform Rollout activity
16. 50%-70% travelling will be there to cater services.
17. Experience into Hardware & networking.

Email: [e-mail]

Contact No.: - 8655059249