It Executive

Burrito Restaurants; Gurugram District, Bengaluru, Delhi; On-site; INR 420,000 - 660,000; Full time

Job summary

California Burrito is hiring for a Store IT Support role to manage POS systems, printers, and network connectivity across multiple locations in India. You will install, configure, and maintain IT equipment, and ensure smooth store operations.

Role requires a Diploma/B.Tech in IT/CS/Electronics, strong troubleshooting skills, and willingness to travel to store locations. You will work with internal teams and external vendors to resolve issues efficiently.

Qualifications

• Diploma/B.Tech in IT, CS, or Electronics Engineering.
• Strong troubleshooting and problem solving skills.
• Willingness to travel to store locations.
• Knowledge of POS systems and billing printers.
• Networking basics (LAN, Wi‑Fi).

Responsibilities

• Store IT Support: Install, configure, and maintain POS systems, billing software, and peripherals.
• Troubleshoot printers and peripherals; support SIM-based landline phones and recharges.
• Troubleshoot internet connectivity, routers, and network issues at stores.
• Coordinate with vendors, ISPs, POS providers, and telecom partners for resolutions.

Skills

Self-starter

Understanding of IT systems

High ownership levels

People management

Good communication

Education

Diploma/B.Tech in IT/CS/Electronics

Tools

POS systems

Printers (thermal / billing)

Networking basics (LAN/Wi‑Fi)

Job description

WHO ARE WE?

California Burrito is a fast-growing QSR chain with 2500+ employees across 140+ locations across Bengaluru, NCR, Hyderabad, Chennai and Pune. We started in 2012 with a simple belief: no compromise, just real ingredients. Since then, weve been serving honestly good Mexican food while building a more wholesome, sustainable way to do fast food, including growing our own fresh ingredients. Our mission is to become Indias most recognised name in Mexican cuisine while setting the

standard for quality, speed and friendly hospitality. And how we get there matters just as much. We stay Open & Honest, Strive for Excellence, believe in Freedom with Ownership, and focus on Growing Every Day.

THE OPPORTUNITY / ABOUT THE ROLE

• Self-starter, ready to take on new challenges


• Understanding of IT systems


• High ownership levels


• People management skills


• Good communication skills to coordinate with internal teams and vendors

WHAT WILL YOU OWN?

1. Store IT Support:

• Install, configure, and maintain POS systems, billing software, and peripherals.


• Handle installation, setup, and troubleshooting of printers.


• Support SIM-based landline phones and manage recharges, activations, and issues.


• Troubleshoot internet connectivity, Wi-Fi routers and network-related problems at stores.


• Ensure smooth functioning of all IT hardware during store operating hours.

2. Maintenance & Troubleshooting:

• Diagnose and resolve hardware and software issues reported by store teams.


• Coordinate with vendors, ISPs, POS providers, and telecom partners for issue resolution.


• Perform preventive maintenance to minimize downtime.


• Maintain backup devices and ensure quick replacements when required.

3. Support & Coordination:

• Provide on-call/anydesk support during weekends and peak hours if required.


• Train store employees on basic troubleshooting and correct usage of IT Equipments.


• Maintain issue logs through Terotam and share regular status updates.


• Assist during new store launches with IT setup and readiness.

WHAT WILL HELP YOU SUCCEED?

Youre self-driven and naturally take initiative. Youre comfortable figuring things out, taking challenges head-on and owning what happens next.

You think entrepreneurially, move with intent and dont need to be told every next step. You can bring people along, step up when something needs leadership and stay open to being challenged yourself.

MINIMUM QUALIFICATIONS

Diploma/B.Tech in IT, Computer Science Engineering or Electronics Engineering.

Required skills:

• POS systems


• Printers (thermal / billing)


• Networking basics (routers, LAN, Wi-Fi)


• Strong troubleshooting and problem-solving skills.


• Willingness to travel to store locations if required.

GET TO KNOW US BETTER

Website: https://www.californiaburrito.in/

Instagram: https://www.instagram.com/californiaburrito_in

Corporate Office: California Burrito Corporate Office, Sapota Park 1st Main Rd, 1st Cross Rd, Indiranagar, Bengaluru, Karnataka 560038